Sony Playstation 3 (PS3) Console Logo

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Posted on Apr 04, 2010
Answered by a Fixya Expert

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Red screen reads-serious error-contact technical support

1 Answer

Paul Reed

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  • Expert 379 Answers
  • Posted on Apr 04, 2010
Paul  Reed
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This is usually due to the playstation set ups. It can be fixed if you go to a local repair games shop. Although I would suggest contacting playstation or sony support team before.
Visit playstation.com for a support contact number in your area.

5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Jun 02, 2009

SOURCE: my ps3 has a red error screen saying contact tech. support

check security settings? may need to reset.

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Anonymous

  • 2653 Answers
  • Posted on Jun 15, 2009

SOURCE: When i turn on my ps3 a red screen comes up

Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.

A

Anonymous

  • Posted on Jul 27, 2009

SOURCE: PS3 is "on", red screen has occurred with a error warning

this is probably an warning about problems with your hardware (such as gpu or ram modules) .
The only thing you can do is taking the system to an assistance centre for hardware checking, they will test all the components of the system .

if your system is covered by warranty, don't waste time and call sony as soon as you can !!

unfortunately, there isn't any firmware solution to fix it, because all system functionality is prejudiced.
the only thing you can do (i belive it wont work), is reseting av settings by holding the on;off button when starting up the system .

Anonymous

  • 30 Answers
  • Posted on Sep 13, 2009

SOURCE: Playstation 3 Red Screen of Death

jjjj

Anonymous

  • 1304 Answers
  • Posted on Oct 26, 2009

SOURCE: {ps3}a serious error has occurred.

contact sony
your hard drive has failed
mine failed 3 mos after my warrenty was over
I contacted Sony and was amazed.. NOT only did they take care of it free of charge they actually sent back an 80 gig

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Related Questions:

1helpful
1answer

My ps3 turns on then it quickly goes to a red screen with many different languages that reads " A serious error has occurred contact technical support for assistance". Can u please help me solve...

This is a very common error it is actually called the red screen of death!

It happens because the CPU has burnt out - now both of them can burn out the GPU and the CPU and if this happens you get the yellow light.

But this means that you need to stop the heat build up you can send it in to do this or you can use a good repair guide to fix it like this one HERE
0helpful
1answer

Red screen

The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.
1helpful
2answers

Red screen: "a serious error has occured"

This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.
0helpful
1answer

I've asked why i get a red screen that says "serious error contact technical service" on my ps3

call customer support at 1-800-345-SONY. Or you could even, dare I say it, read the owner's manual and take a look at the troubleshooting guide.
1helpful
1answer

Wen i turn my ps3 on i get a red screen say ' serious error'

hardware failur could be many things ring tech support ul probs have to send it off
1helpful
2answers

Ps3 show red screen serious error

i just turned on my ps3 today and there was a red screen that said " there was a serious error and i need to call technical support for assistance" in different languages. it wont let me do anything else it just stays in that screen. I cant even go to my menu. Please if anybody has any advice write back!!!!!!!!
0helpful
1answer

When i turn on my ps3 a red screen comes up

Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.
0helpful
2answers
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