Dualit glacier blue kettle spare lid

Check the Bi-Metallic Strip (Thermostat) of kettle. It may require replacement.

take it back for a warranty replacement
cannot be fixed so replace it or junk it

Had the same problem with a 3 yr old 1.5l Dualit model JKT43. The problem was that the little grey presence switch in the bottom of the kettle which engages with the pillar on the base had worn. I put 2 layers of electrical insulation tape around the pillar on the base and problem fixed. However, this is not a good permanent solution.

Remove the small silver Dualit sticker from the pin side of the plug. There is a small screw inside that will undo the plug :)

Sounds like a problem with the element. If it's under warranty, take it back, otherwise contact a qualified repair person.

Very very dificult to replace. I have try it but then I have purchase a new complete base with element.

The dualit all electrical parts like elements and timer switch are all manufacture in china and they are not as they used to be. I have a customer with a toaster of 25 years old and we have replace only one heating element up to now. For recent models we replace electrical parts in about 2 to 3 years, some times every year as you describe.

I have a similar problem and spoke to Dualit who say that the element is probably blown. As the unit is sealed into the base it is not repairable and should be scrapped. Not really a solution more a way forward

you can buy a replacement from here

http://www.spares2go.co.uk/browse-DUALIT-72001-ON/OFF_SWITCH_-_RED-m125-p159253-s161139.htm

£6.95.

I had same problem. Contacted Dualit in uk and they do not supply replacements.