Apple MacBook Pro Laptop Computer with Intel Duo Core 15.4 Inch PC Notebook Logo
Posted on Mar 16, 2008

When I turn on my Mac Book Pro

I just get a white screen and the apple symbol flashing in the center with a folder symbol and a circle with a slash then nothing happens

  • Anonymous Mar 04, 2009

    i have the same problem .

    what did you do to fix yours?

    is it fixed?

    please tell me as much as possible im not very good with computers

  • sandvm Mar 05, 2009

    I HAVE THE SAME PROBLEM , CAN SOME ONE HELP PLEAASSEEE MY HUSBAND IS GOING TO KILL ME!!



    MY SCREEN STAYS THE SAME JUST WITH THE APPLE LOGO AND NOTHING ELSE.

    I DO NOT KNOW ANYTHIG ABOUT COMPUTERS, PLEASE HELP!!

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  • Posted on Mar 17, 2008
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The flashing folder with hard drive symbol is telling you that the computer cannot find a bootable system folder (operating system). This could be because the hard drive is working properly, or the operating system folder has become corrupted. Try booting up from the system CD or DVD that came with your Mac Book Pro and see if it can repair your hard drive.

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  • Posted on May 19, 2009
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Well, I don't have an exact solution, but I know why it's doing that. Yesterday I was working on making a movie on another Mac. The movie file was too big when I tried to import it into the mac that was flashing, so stupid me decided to make room for it by deleting stuff off of the hard drive. I deleted a few folders I thought weren't important but evidently those folders helped me run my computer. B(

So today when I tried to turn it back on, there was a flashing folder with a question mark on it then an apple symbol and then a circle with a line through it repeatedly flashed an nothing else happened. I realized that this was most likely the problem.

I don't know how to fix it, just what started the problem.

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Anonymous

  • 26 Answers
  • Posted on Jan 18, 2008

SOURCE: My Mac wont work. blinking Folder with "?"

Another alternative is to hold the "option" key as the Mac boots up to force it to recheck possible blessed start-up disks. If your hard disk drive shows up, select it. When it boots into OS X, immediately back up your data and restart the Mac with the OS X DVD (or CD) Install Disk. When you're in the boot menu from the OS X Install Disk, select "Utilities" then "Repair drive" and select your HDD. That should help OS X repair any file permissions or data corruption that may have occurred. I would also look into getting a new HDD. It seems to me that your current one may be failing and need replacement.

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Anonymous

  • 11 Answers
  • Posted on Nov 19, 2008

SOURCE: Turning on my macbook- all i see is white screen and 'no' sign

Apple has a troubleshooting document about this here: http://support.apple.com/kb/TS1892
Normal procedure is to reset the NVRAM and PRAM then "remind" your Mac where to find the system folder. (This problem sometimes happens when the system folder is moved, renamed or deleted.)
It may be necessary to reinstall the operating system. (Fortunately, if you use the "archive and install" option, you can do this without erasing the hard drive or losing your user data.)

Anonymous

  • 9 Answers
  • Posted on Apr 24, 2011

SOURCE: Lost install disk for Mac book pro My 13" Mac book

You will need some install disks to even begin working on your issue.
Your options:

  • Find someone with the same model MacBook Pro and borrow the disks.
  • Buy a copy of Leopard (10.5) or Snow Leopard (10.6) and use them. If you are going to buy a set you might as well update to Snow Leopard (10.6)
  • Check eBay for install disks but make sure they are for the same model MacBook Pro.
  • Contact an Apple service center and purchase a replacement set of install disks.
Once you have a install CD, I would recommend backing up your system by making a disk image of the hard drive to an external drive. Then doing a clean install and then using the Migration Assistant to restore your user files to the clean install on your hard drive.

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Related Questions:

0helpful
2answers

What does flashing globe on white screen on mac meanmacbook pro

If by flashing globe you mean spinning globe (often a colored beach ball), there are several possible reasons. The spinning beach ball happens when a operating system command cannot be completed. The computer is frozen/stuck in a process that it can't complete.
Most often the cause is faulty or missing information on the hard drive. Running Disk Utility will often fix it. You may need to start the computer from your OS install disk and rather than install find Disk Utility in the pull down menu and run it on your hard drive.
The spinning ball could also be caused by insufficient RAM memory to even run the operating system. It could also be caused by hardware problems which can be diagnosed with the Apple Hardware Test found on the disks sold with the machine.
If you truly mean a flashing round globe, I have never seen such a figure. Flashing question marks or flashing circle with a slash through it means the mac cannot find a bootable hard drive. Your hard drive may have died or become corrupted. To see if you hard drive is defective, again run Disk Utility by booting off an install CD or another hard drive with a compatible MacOSX operating system to diagnose.
Try running the repair disk program under the general tab of the Disk Utility program.
0helpful
1answer

My Book Pro won't turn on it just keep constantly spinning in a circle and there is a box Underneath that but it won't start or show me the place to sign in my password

1. Restart.
2. Press F2 key couple of times
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Cheers
0helpful
1answer

Macbook pro folder question mark

this is the symbol for a failed, corrupt, or mis-connected boot disk. Check your hard drive -- it probably needs replacing.
0helpful
1answer

My mac was shut off due to power failure...when i went to turn it back on i got the white screen w/ apple logo and the turning wheel, the apple logo turned into a circle w/ slash through it symbol w/ the...

restart from your original cd/dvd that came with the computer, then open disk utility and run disk permission and disk repairs from the utility
Kev. www.apple-core.co.uk
1helpful
2answers

My problem regarding Mac Book white-screen w/ blinking ?-folder has already been answered by kklare. Sounds good to me, but he didn't address whether your files (etc.) would be erased by reinstalling the...

Normally if you reinstall the Mac the files wont be erased and you are just repairing it.

If you dont find the HDD option while reinstallation, it would mean that the Hard Disk is Crashed.

Here is the Answer to the Problem - A flashing question mark appears when you start your Mac by Apple

http://support.apple.com/kb/TS1440?viewlocale=en_US

Hope it helps you!
0helpful
1answer

I have a 13 inch mac book and when i turn it on the screen goes white with a file that pops up...and also when i turn it on it makes that sound of when you turn a regular apple computer on but its just...

Does the file (or folder) have a little ? symbol on it? If this is the case, it is not finding the startup disk. Try putting in the Mac OSX CD that came with it in the drive and then start up from that (hold the 'c' key down when you press the power button and it should start form the CD). When the CD is loaded, run disk utility to check the Mac hard drive. This may resolve the issue. Otherwise it could be a hard drive failure - in which case it may need to go for repair.
2helpful
2answers
1helpful
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Screen stays white and it has a flashing file with a ? in folder

Hi there,

what this means is that the computer can't find the system. the repair could be a simple system reinstall or you may need a new harddrive in the computer.

Hope its the reinstall
Cheers
0helpful
1answer

Start problem

Hi, Sorry to hear you are having problems,
You are describing something quite strange, normally, you get one of those 3 images.
The circle with a slash through it indicates that your system cannot boot that model Mac.
The folder with the ? flashing indicates that a Boot drive cannot be found.
And the Apple Icon indicates that the system is now Booting.
So, your MacBook Pro is suffering from multiple personality disorder.
You would do best to re-install the system right over your old system using the ( Archive and Install ) Option making sure you keep your existing users.
Also, be sure to run Disk Utilities before installing the System, run Repair Disk and Repair Permissions on your internal drive a few times until there are no more problems found, then install.
Once you have done this, your Mac should boot up properly. You will then need to run Software update a few times until there are no more updates.
Sounds intimidating, but don't fret, it's one step at a time..

10helpful
2answers

Turning on my macbook- all i see is white screen and 'no' sign

Apple has a troubleshooting document about this here: http://support.apple.com/kb/TS1892
Normal procedure is to reset the NVRAM and PRAM then "remind" your Mac where to find the system folder. (This problem sometimes happens when the system folder is moved, renamed or deleted.)
It may be necessary to reinstall the operating system. (Fortunately, if you use the "archive and install" option, you can do this without erasing the hard drive or losing your user data.)
Not finding what you are looking for?

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