It could be the laminator has gone bad. It could also be a timing issue with the startup sequence upon power-up. As you'll note, there are 2 power-supplies for the printer with laminator - one for the printer/flipper, and a second for the laminator. When powering up the system the laminator is supposed to be ready and respond to a query from the printer during its startup sequence. If the printer is ready before the laminator, then you can get such an error. To check for this, plug-in/power-up the laminator about 5 seconds prior to the printer to see if the behavior changes and it now works.
If results are the same, next double-check the connector between the printer and laminator to ensure there are no broken or bent pins or connector "fingers", and that the connection is secure. The gap separating the printer and laminator should be tight and even top-to-bottom as well, ensuring a good connection.
Also double-check your power-supplies. They should be identical and, if a recent model, will have a small silver sticker affixed that shows the printer serial number on it (check the manufacturer's plate your printer/laminator for serial-number, and make sure your power-adapters match it).
If none of the above resolve the issue, then contact your Fargo dealer for servicing or further support. If you don't have a dealer relationship and you're located in the USA, feel free to reach out to us!
Good Luck!
Safe-Card ID Services
Charlotte, NC USA
https://www.safecardid.com
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