We are getting the same message print cartridge(s) missing or not detected but these are not new cartridges ? we took them in and out and we also shut down the printer and it still is giving the same message ????
Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.
SOURCE: HPPhotosmart C4250 mgs "Printer Cartridge missing or not detected
There may be debris that is blocking the communication between the cartridge and the printer, especially if you are using a remanufactured cartridge. Remove the cartridge and unplug the printer from the power supply. Take a little bit of rubbing alcohol on a cotton swab and wipe off the contacts on the cartridge as well as the contacts inside of the printer. Allow both to dry for a few minutes before plugging the printer back in and re-installing the cartridge. This should clear up any miscommunication between the two.
SOURCE: print cartridge missing or not detected". Replaced
SOURCE: HP Photosmart C4580 Print cartridge(s) missing
This error message usually happen if the cartridge is not properly seated or the copper-colored electrical contacts have problem. Check this website for proper cleaning and installing ink cartridge.
If the problem is resolve try replacing the ink cartridges.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01442936&lc=en&dlc=en&cc=us&lang=en&product=3418707#N68
TNX
These types of severe
cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print
cartridge(s) problem", etc.) typically indicates the internal micro-electronics
of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at
rear and lower side of the ink cartridge, are very delicate and are somewhat
susceptible to ink attack over time, which can lead to premature failures. In
addition, the older the cartridge the higher the chance of an internal
electrical failure. I suggest you first run a 'Tap 41' diagnostic test to
check cartridges electrical health (this is a forced test); you may also bypass
the error (temporarily) on most models which use HP 74/75 cartridges. Refer to
Inkjet411 youtube videos below:
HP 74, 75, 74XL, 75XL
Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU
HP Photosmart
C4200-C4500 and C5200-C5500a Printers -
Diagnostic Tap 41 Test: (verifies
electrical health of ink cartridges):
http://www.youtube.com/watch?v=8fE-IM4AVMc
HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP
74-75 Cartridges):
http://www.youtube.com/watch?v=UDxRkAGOJaI
HP Officejet
J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):
http://www.youtube.com/watch?v=3X3_D90SSq4
Ink
Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU
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