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Anonymous Posted on Apr 01, 2010

OPTIPLEX 960 error codes 1 and 3 at startup. Both numbers and power button are amber blinking. Doesn't boot. Nothing on screen. Please help auntie.

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  • Posted on Apr 02, 2010
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Blinking amber ... seems like an isuue with the power supply .. check if you see the power supply fan spinning at the back of the system tower... If its spinning then you could try reseating the memory modules inside the system tower . Opem the tower and then disconnect the green colour ruler shapped modules which has a latch on either sides. then try turning in the system ... check if turns on properly.

Hope its informative.

Testimonial: "Thank you - computer works with another power supply. You got it, Master!"

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  • Posted on Jun 16, 2010
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I have the exact problem with a 960. I changed out power supply, and had the same error. Changed out alternating memory sticks and had the same problem. Hard drive and CDROM as well; no change. That left either the motherboard or the processor as the faulted item. Contacted Dell, and they sent a power supply and a motherboard for replacement. After replacing these parts, I have the exact same error. By mere process of elimination, I would say it is the processor.

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1helpful
2answers

Optiplex 960 number 3 blinking

The #3 light is an indication of a processor problem. You may have a bad cooling fan, or a poor heatsink connection, or just a failing processor. The fact that it resets makes me think more along the lines of a fan issue. Here is a list of the codes and what they mean:


http://f5k.wikia.com/wiki/Front_Panel_Lights_-_Optiplex_755,_960,_980
tip

Laptop LED Blink on Startup There are many reasons that a computer does not...

Laptop LED Blink on Startup
There are many reasons that a computer does not startup or boot into the Windows operating system. If your computer will not start or boot, you will see or hear symptom to indicate the general area of the problem.
Startup Symptom: LEDs blink but does not start
The blinking LED lights on newer computers, or the beep tones on older computers, will help support agent determine what hardware component is not responding properly. The exact meaning of each code varies with the model, and the user cannot change any of the blink or beep codes.
DO THESE FIRST - Perform a hard reset.
If a PC suddenly fails to boot properly, you should perform a hard reset as the first procedure.
1. Disconnect all peripheral devices and remove all USB devices and media cards. You want to test the computer not the accessories!
2. Disconnect the AC power adapter, remove the battery and then press and hold the power button for at least 15 seconds.
3. Reconnect the AC power adapter (but do not connect the battery), Press the Power button, Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning.
Identify the number of blinks or beeps
When there is a start-up problem and you see LED lights on the keyboard blink a few times (between 1 and 8 blinks) do the following actions.
Table of Sample Blink Codes
The following table illustrates the meaning of blink codes used on some notebooks. The blink or beep codes on your computer may have different meanings.
Meaning of Sample Blink Codes for some EFI Notebooks:
1) Number of Blink: Continuous Glow, Blinking LED: Battery power LED, Component: Battery,
Error Condition: The AC adapter is attached and the battery is charging, but does not yet have sufficient charge to power the notebook.
2) Number of Blink: 1, Blinking LED: Caps Lock/Num Lock, Component: CPU,
Error Condition: CPU not functional
3) Number of Blink: 2, Blinking LED: Caps Lock/Num Lock, Component: BIOS,
Error Condition: BIOS corruption failure
4) Number of Blink: 3, Blinking LED: Caps Lock/Num Lock, Component: Memory,
Error Condition: Module error not functional
5) Number of Blink: 4, Blinking LED: Caps Lock/Num Lock, Component: Graphics,
Error Condition: Graphics controller not functional.
6) Number of Blink: 5, Blinking LED: Caps Lock/Num Lock, Component: system board,
Error Condition: General system board failure.
7) Number of Blink: 6, Blinking LED: Caps Lock/Num Lock, Component: BIOS,
Error Condition: BIOS authentication failure.
8) Number of Blink: Continuous blink, Blinking LED: AC power adapter LED, Component: Power adapter,
Error Condition: Insufficient power
Common solutions for issues that cause blinking LEDs or beep tones
When the computer can boot into the BIOS, run the memory test to identify other issues.
Check for loose connections and test the memory
Blink codes are often displayed after a user adds memory to the computer but does not seat the module properly. The LEDs may also blink error codes if a hardware component is loose because the computer was dropped or jarred. The problem could be that the stick of memory or one of the memory slots has a bad connection.
Check for loose memory modules
If a memory module is loose or is not making good contact with the memory slots, the computer does not recognize all of the memory. Reseating the memory module may resolve memory failure errors.
on Mar 21, 2011 • Computers & Internet
0helpful
2answers

Blinking power button

Try replacing the CMOS Battery. If that doesn't fix it, try having someone check the Power Supply.
0helpful
1answer

Dell optiplex mini tower, when turn on the computer amber led lights blink with a , and will not startup

If the power light is blinking amber - The computer is receiving electrical power, but an internal power problem might exist.
0helpful
1answer

Yellow Amber light on Dell Optiplex 390 not booting or display what to do?

A steady or Amber blinking power button indicates a low voltage problem. This can be caused by a defective power supply or a defective motherboard. Just to make sure that nothing else is causing the problem, remove any PCI cards like modem, video card, sound card, etc... Remove the memory modules and disconnect cables to CD/DVD drives. Look at the USB ports to see if any are damaged.
0helpful
1answer

My Optiplex 960 flashes amber 3 light when powering on.

Hey, have you ever thought that you ANSWERED YOUR OWN question? If you press the power supply TEST button, then it powers up fully? It's NOT the button.......So...what else could it BE then Mitch?
3helpful
1answer

OPTIPLEX 960 error codes 3 and 4 at startup. Solid amber light.

"optiplex 960 error codes 3 & 4 at startup"

Found out by myself the google suggestion to look up the Dell Diagnostics page:
http://support.dell.com/support/edocs/systems/Op745/en/UG_en/trouble.htm
Lights 3 & 4 means "Memory modules are detected, but a memory failure has occurred." Bingo! I didn't actually replace memory sticks, but pulled them out and put back in one by one. Only three out of four sticks were accepted. Works.
0helpful
1answer

IN dell optiplex sx280 model system we are using in this amber power led blinking continuly yellow color because of this not able to boot the system. kindly give the solution for the same

Hi there!

A blinking amber/orange light on the power button of your Dell Optiplex means a hardware failure. If you know how to strip down your computer to basic component, then I suggest you turn on with only the motherboard, processor, memory and PSU. If you are not familiar with this, I suggest you bring the computer to a qualified technician.

Hope this helps
0helpful
1answer

MY DELL IS OPTIPLEX 760SFF, IT NOT BOOTING, SHOWING AMBER LIGHT ON THE POWER BUTTON WHEN PLUG TO POWER.

Hi,
If this the light is solid amber in the front of the computer.Try doing the following steps

1. Disconnect the power cable from the back of the system tower. Press the power button on the tower 30 seconds.
2. Reconnect the power cable to the back of the system tower and power it back on.

If the amber light is on the monitor power button and the tower power button is off or blinking amber it could mean that it is a bad power supply.


Thnaks for using fixya
Proton
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