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My Canon Pixma ip90v Printer will not print out in black. I have tried putting in a new cartridge and cleaning the print heads. Nothing is working. I have had this problem before with this printer and always ended up buying another one. Can you please help? Thank you.
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Remove the cartridges and press the end with the ink sponges onto a paper towel. If you see ink on the towel, insert the cartridges and run the cleaning 3-7 times. This will use up some ink, but is the only way to resolve this issue. If you continue to see improvement in the prints, continue to clean until quality is acceptable. Great Tech Support by TechbuddiesOnline Call 1 855 517 2433
Unfortunately you have a blocked defective printhead. You could try removing the ink cartridges, remove the head and then dip the tip of the head into hot water for a minute or two. Dry the head, re install and run cleaning cycle again.
This does not work very often. You probably will need a new printhead and they cost more than a new printer.
The black print head is clogged. The reason why the black is clogged and not the photo black or any colors is that the black is pigment ink and the photo black and colors are dye based ink. The pigment ink is a particulate formulation that binds up when water is evaporated out of the ink. You need to buy a new print head the fix the problem. You can buy a new print head for $75 from precision roller.com.
I had this problem recently with my IP90. Both the black and color heads were clogged. After running the "canned" routines several times to clean the heads and deep clean the heads...still didn't help...here's what I did:
1. open the top lid to have the cartridges that are inserted in the print head to the middle of the printer.
2. remove both cartridges
3. What is left there is the print head..slightly move it to the right and gently lift the print head lock.
4. Grasp the print head and lift it out.
5. Have severasl paper towels hand and know that you will have color and bw ink on your fingers
6. Put the print head on the paper towel
7. Pour rubbing alcohol on the blk and color heads and let them sit of about 10-15 minutes.
8. after that dry the heads and re-insert them in the printer
9. I put new cartridges in the printer and ran clean and deep clean a few times.
10. May color and black and white print is back!
Try sending Canon an email through their support website. I had same problem exactly, mine is 1 year old. They sent out a replacement unit for me today. It's worth a try.
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