Question about Dell 1700 Laser Printer

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Toner is printing on right hand side of each page printed

It seems like a roller problem because the toner is only printing in 4 places down the right hand side of the page.

I changed the toner cartridge and the same thing happened.

Is it the drum?

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Most likely it is the drum cartridge. The other causes such as toner on the laser optics would not produce an on again off again print area. It would be blank the entire way down the page. Since the toner prints in patches down the right side it means it is coming from something that is "rotating" and that narrows it down to the drum.
Good Luck and Thank You for using Fixya.

Posted on Apr 01, 2010

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e250drum-tesepflwvh4nbors0jy4gnro-1-0.jpg

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Introduction Your printer requires minimum routine maintenance. This chapter explains the following tasks
  • Cleaning the printer
  • The toner cartridge
  • Extending toner cartridge life
  • Clearing a TONER LOW message
  • Replacing printer parts
Cleaning the printer To maintain print quality, thoroughly clean your printer:
  • Every time you change the toner cartridge
  • After printing approximately 6,000 pages
  • Whenever print quality problems occur
Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry,lint-free cloth. Observe the warnings and cautions that follow the cleaning tasks on the following pages. Caution To avoid permanent damage to the toner cartridge, do not use ammonia-based cleaners on or around your printer.
Printer Cleaning Tasks Before you begin these steps, turn the printer OFF and unplug the power cord. Caution Do not touch the transfer roller (black sponge-rubber roller) with your fingers. Skin oils on the roller can cause print quality problems.
If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.
Warning Avoid touching the adjacent fusing area. It may be HOT
  1. OPen the printer's top cover and remove the toner cartridge
  2. with a dry lint-free cloth, wipe any residue off the Paper Access Cover (it has a green handle) and the adjacent silver metal strip.
  3. Wipe any dust or dirt off the black plastic Paper Feed Guide with a dry, lint-free cloth.
The Toner Cartridge see the printed book pending update of this page Extending Toner Cartridge Life see the printed book pending update of this page Clearing the TONER LOW Message see the printed book pending update of this page User-Replaceable Parts Some worn parts can be replaced by the owner. See Chapter 8, "Solving Printer Problems", for descriptions of the difficulties that can indicate when to replace a part. Warning Switch OFF and unplug the printer before replacing parts. Failure to do so may result in personal injury or damage to the printer. After switching the printer OFF and unplugging the power cord, allow the printer to cool for 30 minutes before replacing the parts.
Unless specifically noted, replacement is the reverse of removal. Always carefully observe the position and alignment of the part you are removing; this is your best guide to replacement. User Replaceable Parts Part Name Part Number Remarks Multi-Purpose (MP) Tray Pickup Roller RB1-2127-000CN Replace both the MP Tray Pickup Roller and the MP Separation Pad at the same time. Multi-Purpose (MP) Tray Separation Pad RF5-0343-000CN Replace both the MP Tray Pickup Roller and the MP Separation Pad at the same time. Paper Cassette Pickup Roller RB1-2204-000CN See Chapter 8 for replacement conditions. Transfer Roller RF5-0349-000CN See Chapter 8 for replacement conditions. Fusing Assembly RG5-0880-000CN 220-240 Volts Cleaning Brush RB1-2260-000CN n/a Optional LC Pickup Roller RB1-2650-000CN See Chapter 8 for replacement conditions. Ordering Information User replaceable parts are available from the authorized HP dealer or from Hewlett-Packard. To order parts, see this information Multi-Purpose (MP) Tray Paper Pickup Roller and Separation Pad Before you begin these steps, turn the printer OFF and unplug th power cord.
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  4. Insert a flat-blade screwdriver into th indentation at the front of the separation pad and twist the screwdriver blade gently to loosen the pad see (inset). When loose, gently lift pad from its seat.
  5. To install a new separation pad, place it over the opening and press it down firmly with your forefinger to seat it. Be sure the metal edge is toward the front of the printer. To install a new Multi-Purpose (MP) Tray Paper Pickup Roller, slide it over the shaft, then rotate it so that the flat side of the new roller is aligned with the flat side of the shaft. Then slide th roller to the left until it clicks into place.
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Paper Cassette Pickup Roller Before you begin these steps, turn the printer OFF and unplug th power cord.
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  2. Remove the Paper Cassette.
  3. place the printer on its left side so that the bottom of the printer is easily accessible.
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  5. Place the printer upright, then place the toner cartridge, Paper Cassette, and power cord. Switch the printer ON.
Transfer Roller see the printed book pending update of this page Fusing Assembly see the printed book pending update of this page Lower Cassette Pickup Roller Not applicable to HP printers at ING

Please rate my solution! :)) Thanks for asking me :)

Apr 13, 2011 | HP LaserJet 4 Printer

1 Answer

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- I have seen that happen to a bunch of those printers and that is usually all it is. Let me know if that takes care of it.

Picture of Drum + Print Head lense for a (1720 / 1720DN).
Link to Dell manual about drum & print head.

(Full link below)

(http://www.support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum)

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1 Answer

Thick black lines (of toner down each side of printed page


Hi,

There are problem in your toner, in toner there is a drum which are scratched, you have to replace this drum.

Problem will be resolve.

Regards

Ashly

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2 Answers

My CLP-350 Samsung printer only prints black ink on half the page! While the other colours all print perfectly, the black ink prints strong and clear on the right side of the page but as you approach the...


Here is my solution, hope it will solve your problem.

From your post, I believe your CLP-350N printer has enough black toner. The black cartridge is on the far right side of the printer, so the black toner is harder to go to left side of the roller than right side. Everytime we start the printer, it will move some toner of each color to the roller before it shows ready to print.

Because we always use B&W printing when we start the printer, but less Color printing. The result is there are always enough toner on the 3 color rollers, but the black toner is lean on the black roller. When this gets worse, the left side of the black roller may hardly get any toner at all -- so it only print black on the right side fo paper.

Step by step solution
(CAUTION: Never loss balance while tilting printer! You may drop and damage your printer! Hold the printer firmly all the time! Ask someone to help you if needed!)

Here, front of the printer is where you can access the cartridge, back of the printer is where you connect the power cord and USB cable, left is your left, right is your right.

1.Lift the front to keep the printer tilt to its back at about 45 degree
2.Power on printer while it's tilted back, wait untill green light is on
3.Open the front door, red light will be on, then close the door, printer will start up again,wait untill green light is on
4.Repeat step 3 once again, then put the printer back to level position
5.Lift the right to keep the printer tilt to its left at about 45 degree
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8.Print some test page to see if there is any improvement of black print quality.(Hold the printer button for 3-5 seconds, it will print the test page.)

You may try several times and print several pages each time before you finally cure the problem.

Good luck! And do it safely!

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1 Answer

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2 Answers

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all parts are ok just clean the printer it will work

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1 Answer

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Check your Toner Carts.
Is the line a certain color?
Black perhaps?

Lift the door of the toner cart.
If you see a streak on your toner drum, you will see a streak on your paperwork.

Look at your fuser as well.
Is there a problem with the big orange roller?
BEWARE! Don't touch the fuser roller its EXTREMELY HOT!
Let the printer cool down before inspecting.

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