Is third time a charm. Again several years ago I

I know I'm adding to your problem, I tried for first time ay a DVD (4 different ones 3 brand new) and they either tried to start and then stopped or showed (no disc). VHS works fine. This is Samsung DVD V1000. We purchased it in 2007 at Best Buys in Mt Juliet TN as a reserve. We thought we had bought a DVD>VHS & VHS>DVD. Our Ins Man shows it was suppose to a DVD-VR357 as does our purchase ticket with a 4 yr extended warranty, but the plate on the back says its a DVD V1000. I think some how our unit was defective and was returned to the store and they were given a new 357 without realizing it was not a 357. Someone gave them a new unit without checking and put our unit back in the 357 box out checking. It has to be something like this. I can't even send this unit in under warranty as its not the unit the extended warranty covers. Any idea as what might be wrong and what I can do about it. Thanks again Bob & Karen Bruner, Hermitage TN I know I'm adding to your problem, I tried for first time ay a DVD (4 different ones 3 brand new) and they either tried to start and then stopped or showed (no disc). VHS works fine. This is Samsung DVD V1000. We purchased it in 2007 at Best Buys in Mt Juliet TN as a reserve. We thought we had bought a DVD>VHS & VHS>DVD. Our Ins Man shows it was suppose to a DVD-VR357 as does our purchase ticket with a 4 yr extended warranty, but the plate on the back says its a DVD V1000. I think some how our unit was defective and was returned to the store and they were given a new 357 without realizing it was not a 357. Someone gave them a new unit without checking and put our unit back in the 357 box out checking. It has to be something like this. I can't even send this unit in under warranty as its not the unit the extended warranty covers. Any idea as what might be wrong and what I can do about it. Thanks again Bob & Karen Bruner, Hermitage TN