Panasonic DP-1810P Laser Copier

if ur a rep then u have reset the ram(initialize ) in the service mode

Try hard reset by turning off machine while it is turned on and pulling the plug. Then press and hold power button for minute or so. replug machine and turn on. If no result try software reinstall and after that you can always contact Panasonic for a hidden code to reset unit to factory defaults.

open the front cover, the black box at the base of the cavity is the waste container. it will need to be exchanged but if you don't have one handy, it can be emptied. it is a messy job and most importantly, at the base of the container at the back is a small transparent piece of perspex. that will need to be clean inside and out. any toner remaining in there will trigger the "replace" instruction.

check the sensor that shows waster tank full and restart mashine.

Wash out the bottle with warm soapy water.

The waste toner container is the box in the front of the drums, you see it when you open the door its a box that collects used toner. You need to go to pansonic dealership and get a new box to replace the full one.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

please don't think i'm trying to be a smartass but you need to find the waqste toner box and empty it. check your user guide.

Use your hand and tap the tube going to the used toner bag. Does it sound full? sometimes the toner will clog the tube and back up. You need to knock it loose so that the waste toner will empty. Also check the waste toner bag switch, it may have gotten knocked out of position when removing it the first time. If so just reposition and / or reshape.

sorry there is no quick solution you need a tech to go into service mode and reset the counter

Hi queen.
I can only think that toner has got into the inner workings of the copier.
Open as many on the panels as you can and blow out the workings with compressed air.
You can buy cans at your local PC or Office Supplies shop.
I dont see any settings on the menu that allow you to do any maintenance on the copier itself.
Also make sure the platen galss is clean and smudge free. (The glass you put your originals on).
If you or someone you work with is technically minded taking out the toner bin waste bin asn the toner heater to clean with a dry 1inch paint brush. The toner heater (FUSER) is a delicate part oF the copier. It will be behind one of the panels that opon at the front of the copier.
It is usually as long as the copier is deep and will have a number of wires running end to end. These may well have toner on them causing the the heater to not work to its full potential.
One of the ways I used to cler these issues was do a 100 sheet run on a full text page to clean. But then this wasnt my toner or paper it was the customers. We also usd to caRry small vacuums with filters (HEPA fILTERS) in to clean up after copiers are very messy when you start fiddling about inside ;-). A small dustbuster might do the trick but remember toner particles are very very fine and can be difficult to remove.
Here is a link to explain how wonderful toner is ;-)
http://en.wikipedia.org/wiki/Toner
Also a link to read for people who want to understand better how there equipment works.
http://en.wikipedia.org/wiki/Photocopier#How_a_photocopier_works_.28using_xerography.29
Let me know how you get on.
Geoff