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Trying to scan a document on a HP 3050 and getting the error message "no paper in documentation feeder" on the computer screen. It will copy the document and fax the document,
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HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam
ISSUE:
How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam
SOLUTION:
Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
Open the ADF cover plate.
Remove any jammed media with care.Take out the page gently.
NOTE:
Take care not to tear the paper.
Close the ADF cover plate.
Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
Open the ADF cover plate.
NOTE:
Check whether all packaging straps inside the ADF are removed.
Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside.
Lift the green handle, and rotate the paper picker until it is opened.
Gently remove the page without tearing it.If you feel resistance, go to the next step.
Open the ADF cover plate, and loosen the media gently with both hands.
When the media are stopped, pull the media out gently along the shown direction.
Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055).
Pull down the green handle.
Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur.
Based on the assumption it's mechanically ok, check the cable connection between the document feeder and the base, if damaged or worked look it can cause errors. If it is a sensor error, check for a small bit of paper or even a staple from a prior jam.
I have a Laser Jet 3050..when I try to load a oaoer to copy or fax, paper does not move...just gears moving but paper is not being pick up...any solutions?
I just upgrated my Vista system as recomanded, and after that I am not able to scan documents, getting the messGE " NO PAPER IN THE DOCUMENT FEEDER " on my all in one laiser jet 3050
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