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Can't restore my iTouch to original settings

I lost all my music on my itouch and am trying to restore it to the original settings. When I go thru the restore process I get an error saying it can't be restored. Anyone know why? Is there a workaround?

11 more comments
Gandhi704 Apr 05, 2008

I plugged my iTouch in with the USB cord and after trying to update my iPod as recommended by iTunes, a popup said that the update could not be completed because of an unknown error. It then said that there was an unknown problem with my iPod and restoration was needed. I have tried restoring it 5-6 times, each time resulting in and unknown error.
pransone Jul 14, 2008

I plugged my iTouch in with the USB cord and after trying to update my iPod
as recommended by iTunes, I did that, then it asked if I wanted to buy the new 2.0 software, so purchased it and did the download until a pop-up said that the update could not be
completed because of an unknown error. It then said that there was an
unknown problem with my iPod and restoration was needed. I have tried
restoring it 10 -20 times, each time resulting in an error code - sometimes the same, sometimes different. My itouch is not usable in this state. The circuit city guy says its a glitch with the software, but I cant even restore back to an old version.
Anonymous Nov 14, 2008

all i did was go to ziphone and start something up and then plugged my itouch into the computer and WaLa there was nothing on my touch everything was gone and tried restoring but error 2005 came up and my i touch seems to never be able to work again.
otismj Dec 09, 2008

My itouch will not start up i get the little apple symbol but i cant get to the slide to open main menu screen. Is there a way to restore an itouch without itunes recognizing it? Help PLEASE!!!!!!
Anonymous Dec 14, 2008

same here, same error message (2005)black screen, or just apple on screen.
Anonymous Feb 14, 2009

I plugged in my iPod Touch (iTouch) and was told that there was a newer version. I clicked update and have been unable to update. In fact, I can no longer use it as this process has put my iTouch into recovery mode. I have gotten several errors over and over. Error 13, 14 & 1604.
Anonymous Feb 17, 2009

I turn on the itouch and see a usb cable with an arrow pointing the itunes logo. I can turn it off with the reset, but when I turn it on, the same thing appears. Tried to connect with itunes but it says cannot connect because itouch is password protected. I cannot enter any password because i can only see the screen I mentioned. Help!
F.
Anonymous Feb 25, 2009

same thing

same thing
Anonymous Mar 05, 2009

I have I have
Anonymous Mar 07, 2009

I get the error message 14 over and over
it started from the update and then went again and agian when i tried to restore it
btw i cant acces the menus to manually manage music and videos
Anonymous Mar 10, 2009

Just tried installing the "lastest update" on itouch... same loop
preciousme19 Apr 20, 2009

i tired to download the new pgrade and now all i get is error 13. how can i restore it?
Anonymous Apr 29, 2009

i have the same exact problem it i have the same exact problem it

2 Answers

honey

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Posted on Feb 23, 2018

honey

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Joined: Jan 03, 2018

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Got to device settings and restore option you need to choose this may help you to get rid of the issue alternatively you can get the support from tech support (877) 330-0887

Anonymous

Update firmware defaults your ipod/touch to sync-mode. Double check the sync settings "Devices" => your_ipod => "Summary" => "Options" => [_]"Manually manage music and videos"

Will not bring your music files back, but it's a start.

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Have you tried resetting the iTouch? How to reset Apple iTouch Apple also has an Express Lane Support with more help options for your device; just enter your serial number. Express Lane Apple Support You might have to backup you iTouch Music in iTunes and reset your device to factory settings. But first try the soft and hard reset before restoring the iTouch to factory. More reset resources And furthermore: Apple's instruction site for restoring the iTouch

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When you disconnect iPod from the computer, it will no longer be locked, but you said that was not possible so you will have to do the following to solve your problem.

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The problem sounds like a "sound profile" mismatch on a system that has some sort of surround audio speaker set up. One example of a mismatch is (there are plenty of other, too): Your itouch has only a left and right (stereo) output and you might have the system trying provide some sort of dolby digital effect (theater, adventure movie, etc.) applied to it. Since it is lacking the expected input signal (center, rear left & right) - some audio info is lost.

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If this is too generic - reply with your shelf system manufacturer's name and model number. Then we can dig deeper.

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