Logitech QuickCam Pro 9000 Web Cam Logo
Posted on Mar 28, 2010
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Bad video pic from Skype of Contact

My contact on skype sees me clearly but my pic from contact has a wide Yellow strip down the
middle of my screen I am using a logitech pro 9000 web cam

2 Answers

Johnson

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  • Logitech Master 2,130 Answers
  • Posted on Jan 15, 2014
Johnson
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1st You download Webcam Driver.
install my cam After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
Logitech Camera Drivers for Windows XP Vista Windows 7

micky dee

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  • Logitech Master 3,015 Answers
  • Posted on Mar 28, 2010
micky dee
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Joined: May 08, 2009
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Well known issue, check out the skype forum

http://forum.skype.com/index.php?showtopic=97038&st=100

6 pages starting in 2007


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1 Related Answer

SupportByK

Khurram Shah

  • 10322 Answers
  • Posted on Jan 11, 2014

SOURCE: Bad video pic from Skype of Contact

1st You download Webcam Driver.
Downlod my cam driver After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
Logitech Camera Drivers for Windows XP Vista Windows 7

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0helpful
1answer

When i skype people they cannot hear me

Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X right click to reinstall drivers or update driver W7. Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start control panel administrive tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service Open skype go to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call. Make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment. Click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings. Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call. Click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or Select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it Not Showing the Other Person Online Status b> When one of your Skype contacts is not online, they will not show up in your list of available contacts. It is possible to hold a conversation with someone who is not on your friend list, however; if you are trying to talk to someone you have previously chatted with but does not show up on your list of contacts, check to make sure that you have added the person. All of your added contacts will show up on your list; the ones who are offline will have a grayed-out Skype icon and the contacts who are online will have a green icon next to their name. If you cannot see the person's name, you may need to search for them and create a new contact. b> Availability b> Skype users have the option to change their availability when they are signed into the program. The status availability options are: offline, online, SkypeMe!, invisible, away, not available and do not disturb. If the person you want to talk to is signed in but has selected the "offline" or "invisible" availability, you will not see them as online. For the name to show up on your list of online contacts, the person must change their availability. b> Blocked b> If you cannot see a person that you have already added to your list, there is a chance that the person has blocked you. When a Skype user chooses to block you, you will not be able to see anything about availability. Even if the user is online and accepting messages, you will not be able to see the status and messages will remain undelivered. b> Video b> If you are trying to hold a video chat with a Skype contact but cannot see the person, there are several possible reasons. If either of your Internet connections are too slow to support streaming video, the video will not come through. If you have been chatting by text and switch to video, the other person will need to enable the video stream before you can see them. Other culprits can include out-of-date webcam drivers, unplugged webcams or another video-enabled application running at the same time.
Share Both Screens in Skype Sign in to Skype and right-click on the contact you want to share screens with. Click "Call" to place a call to the user. When he answers, the Skype call toolbar will appear beneath his avatar. Click the double square icon on the toolbar. This is the share button. Click "Show Entire Screen." Your screen is now visible. Ask the other person to click on the double square icon and then "Show Entire Screen."
0helpful
2answers

Bad video pic from Skype of Contact

Send this to them.

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud


0helpful
1answer

ANOMALY ON RECEIPT OF WEBCAM PICTURE

If you are using Skype and Intel, the problem is widely known and you need to update the Intel driver
Check out this forum for further information
http://forum.skype.com/index.php?showtopic=100167
0helpful
1answer

When I go on skype the party I am video calling shows up with a green line down the middle of the screen from top to bottom. Is this a problem on my end or the other party?

The yellow or green band is a well known issue
Check out the Skype forum for more information

http://forum.skype.com/index.php?showtopic=109251
0helpful
1answer

I can't see them but they can see me

You need to check the Video Settings in Skype.
Start Skype - click on Options - Video Settings and under Automatically Receive Video from - select Anyone or Only people in my contact list.
Jun 26, 2009 • Skype IM
0helpful
1answer

Racieveing a bad image during the video call on Skype

Send this to them so they can properly setup the Audio & Video.
Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

0helpful
1answer

WHEN USING A HUE WEB CAM WITH SKYPE I GET A YELLOW STRIPE DOWN MIDDLE OF SCREEN

Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
Hope this helps. Bud
0helpful
1answer

I cannot enable my internal camcorderr for use with Skype

Skype needs to be configured for people to see you.
Open Skype, Click on Tools tab, then Options, then Video Settings.
Select the WEB camera from the pull down list and click on your WEB cam.
Tick Enable Skype video
Tick Start my video automatically when I am in a call

In Automatically receive video from - select anyone or only people in my Contact List.

In Show that I have Video to - select People in my Contact List

Then Click on Save.

In the Audio Settings - make sure you have selected the correct mic. and the other settings, don't forget to save.

Close Skype - now when you receive a call or when you call someone they should noe see you.

Have fun.

0helpful
1answer

Solid yellow line on recipients screen

This can be fixed by right clicking on the desktop and selecting - Properties - Settings Tab - Advanced Button - Troubleshoot Tab - move hardware acceleration pointer one notch to left - OK
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