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My hp printer photosmart C6280 won't scan
pictures to my computer. it says "no scan options" instead of letting me choose a computer to scan the picture to.
" no scan options refer to device documentation for trouble shooting" you need to open up either solution center or hp director, go to settings, scan settings, then scan to set up and look for the option front panel destination a window should open to reveal scan short cuts and one titled front panel list. you need to select the shortcuts click add and once satisfied click on "update device".
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Above is the link to the manuals, software, and drivers for your printer. uninstall the printer, reinstall it, and if the option to scan to pdf hasn't returned consult the manual.
Did you install the HP software that came with the scanner? I believe it is called the "HP Solution Center". If so, you can open this program to scan. Once you scan the item, you will have the option of where to save the file.
Make sure the HP Photosmart's driver is successfully installed to your computer. Then click the Start button, All programs, Accessories. There should be a Scanner and Camera option. Just click for that one and follow the wizard to scan your document and save it to your computer.
If possible, find the software disk that came with the printer, and reinstall. One of the options should be to scan from the scanner to the computer. Just make sure that option is selected on re-install, and that the necessary communication cables for that option are installed.
Check your documents folder under My Scans. I found that my scans were going in there. I had to open them to put them where I wanted them.
I also have the problem of the missing line up upload to my computer. If I restart the computer with the 6280 on the line reappears and I can scan what I want. I have asked HP what the problem is with no real solution. They seemed to think that since it works after restarting the computer that the problem was solved. The option shouldn't disappear from the screen at any time, but I guess I'm stuck with restarting the computer every time the problem comes up. Hope this helps.
The tray selection is not listed well in the index, but the informaton you are looking for is probably found in pages 38-40 which deal with using the photo tray.
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