HP Officejet Pro L7680 All-In-One Printer Logo
Posted on Mar 24, 2010
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Our HP L7680 keeps telling us there is a paper jam...and there for will not let us copy etc. There is no papaer jam?

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  • Expert 240 Answers
  • Posted on Mar 24, 2010
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Joined: Mar 24, 2010
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Unplug the power, open up all the covers and make sure there are no foreign objects (even small peices of ripped paper).

Close everthing up and power on.
If the message persists, there is a sensor problem

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If the printer shows ready and after you send the print or copy job it gives you paper jam, then the problem is with the pickup roller.

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When I try to line tells me that the paper size mismatch and only takes a copy of the text

Have/had the same problem: Getting "paper size mismatch" on the C4280 status screen, after we got a paper jam. Every time we hit OK and put in paper, Message about "Now printing Alignment page", it feeds through quickly, with nothing printed on the page and reverts back to Paper size mismatch. Finally got rid of the error, not sure how, but now when I try to copy anything, we only get the lower right postion of the document that I'm trying to copy. Printing from the PC seems ok.
Powered off and back on, and it is back to P"now printing alignment page, quick feed through and "paper size mismatch" error. AND
When copying directly from the glass panel,it will only print a quarter of the page -however it prints and coorectly if we print directly from the computer.
The problem is the paper size sensors. Remove the plastic access panel that is for access to the rollers in the back and has 4 rollers on it. There are two papaer sensors attached to the printer circuit board (PCB). The control arm for the sensor is a small plastic piece that extends slightly into the paper path above the PCB. The plastic can be broken when you are removing a paper jam. I stuck a small piece of a match stick in the sensor to keep it open (as though a wider piece of paper was passing throught the printer). I can't switch to smaller card stock, etc, but who cares, it works.
The copying problem is caused because the C4280 will not scan correctly until after it does the alignment phase.
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When trying to use the scanner to make a copy of a document. The paper jammed, how do you remove it? It said on the glass window to remove the back where the ink containers are. I did that but I cannot see...

There are possible 2 places for the paper jam, either the Feeder has jammed or from the input tray.
For Feeder, you just have to open the feeder from the top and see if there are any pieces sticking in.
Else, you can open the print head cover and look for pieces of paper jammed in it.
Another place you may see is by removing the rear of the printer, it is called a duplexor which can be taken off easily. You may find some bits of pieces in rear of the printer.
To avoid getting another jam, try to keep the paper in a cool and dry place. If the paper absorbs any humidity, it starts crumpling which results in paper jam. You can also try fanning the papers before putting in a bunch and use a recommended paper for the printer.
Hope this helps.
Cheers...
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Change papaer size and frequent papaer jams

OK it seems to be a problem with pick up clutch and vertical feed rollers ( When you open the left door and hinge in level of cass you will see axis with the tree little rollers- clean it with alcohol or water).Pick up clutch is better to replace it FK2-1068 (europe code).
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