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Posted on Mar 23, 2010
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F21 error on kenmore he2plus washmachine. Door locks. Due to no spinning and water remaining in the machine? I run the rinse/drain&spin program (15 minutes) several times. it stays at 15min remaining time followed by F21 error. Door remains locked.

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  • Master 15,935 Answers
  • Posted on Sep 25, 2010
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"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Bocsh 1400 express f21 keeps flashing
This Bosch looks like a Kenmore HE2, and may be made by the same manufacturer.

In the Kenmore HE2 manual it states:
"F" Variables [F4 to F16] (Electrical problem)
Select PAUSE/CANCEL twice to cancel the cycle.
Select DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call for service.

If it's not working still, try asking advice at RepairClinic.com . They have helped me in the past, and they have parts too.
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What does F21 mean?
The "F21" error code indicates it takes too long for water to pump out of the tub. This can be caused by using too much High Efficiency detergent or using too much of the wrong kind of detergent. This error code can also be caused by debris clogging the drain pump. Is the error continues after you clean the filter, then you will need to replace the drain pump with this new one.
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Oct 20, 2012 • Kenmore Elite HE5t Washer
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Kenmore he2plus what's troublecode f-21
F21 on the tech sheet says Long Drain If the drain time exceeds 8 minutes the water valve turns off.
NOTE: After 4 mins the "Sd" error will be displayed then 4 mins later the f/21 error code will be displayed.
Press Stop two times to clear the display.

(Solutions:) Check drain hose
unplug washer and check electrical connections at pump
Check filter for foreign objects
If these fail it says to replace pump.
12_11_2011_2_00_43_am.jpg

I’m happy to help further over the phone at https://www.6ya.com/expert/geneva_f6ab09a476387fe3

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Dec 11, 2011 • Kenmore Washing Machines
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I have a Kenmore HE2Plus - it is 6 years old. All of a sudden two days ago I got up to a load of laundry not done, full of water and the code F21. We have gone through most all of your suggestions. At...
The Sd code appears when sud is detected but it may also indicate draining problem such as blocked drain filter or broken drain pump as signified by the long drain error code F21. The drain pump impeller may be broken or restricted resulting in poor draining or no draining at all or the drain pump motor is faulty. Since the drain hose and filter have been cleaned but the error code still persists, the drain pump likely needs to be replaced. Click on the link below for the detailed troubleshooting instructions.

Troubleshooting Error Code F02/F21 on Kenmore Elite and Whirlpool Duet Front Load Washing
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Jun 18, 2011 • Washing Machines
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We have a Kenmore HE2plus washer - about 3 years old. An error message appeared F21. The problem is that the it either seems to be stuck on the rinse cycle or isn't completing the cycle. When the...
Hello, Welcome to FixYa.

Based on your post I understand you have a F21 problem with a Kenmore washer, the F21 error means an excessive drain time as you may or may not already know.

If you follow the link to my solution to this error you should be fixed up in no time. (It's much quicker than pasting or retyping the complete solution)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance and leave a brief testimony.

Regards,

Macmarkus :)
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May 07, 2011 • Washing Machines
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Door is locked code F21 wont run or cycle or empty water
First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out

How abt a nice rating for the free help? Thnks
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Jan 13, 2010 • Kenmore HE2 Plus Front Load Washer
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My Kenmore HE2plus washer model #110.47532600 keeps giving me the f21 error code. After running it on the drain cycle only I can get it to drain but sometimes it takes two or three tries. Please advise?
F21 error usually means your drain filter is plugged. Typically caused by small items such as hosiery socks and such small things. Remove the bottom panel, you'll see the drain plug right away. Get a shallow pan and place under the drain plug to catch the water that is still in there. Twist the plug off and drain 2-3 cups of water in there and remove all the junk. This is part of normal maintenance that Sears never bothered to tell you about in the manual and you really should clear the drain filter monthly or at least every other month.
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Jan 12, 2010 • Kenmore Washing Machines
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F21 and 5d code
that is because there is a problem with your pump. you need to take the bottom panel off and untwist the pump filter if it has gone further you need to take the 3 screws out of the pump and clean the impeller. try cleaning the pump filter first though and let me know how it goes
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Jun 24, 2009 • Kenmore Washing Machines
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Hi, i have a kenmore elite, smartwash HE3 front loading washer. f21 keeps appearing, and door remains locked even after pressing stop, and the power button. it goes off after awhile, and clothes are still...
Drop front panel
open pump sump
clear objects.
Retry


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Jan 08, 2009 • Kenmore Elite 45986 Front Load Washer
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Apparantly the F21 error means there is a drain problem...I removed the drain hose from the output in the wall and held it down at ground level and let it drain into a pot...I ran the rinse, drain and spin cycle while I did this but before I hit the start button I hit the 2nd rinse button to turn off the rinse portion of the cycle. It seems to be draining fine now.
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