Question about Linksys Wireless-G WRT54G Router

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I purchased a new IPOD and I can not access the wifi from my Linksys wireless router.. I reset my Linksys router to try to solve this problem. And at first when the light was amber I was able to have internet access on my IPOD but now it is white and I can't get access. Can you help me.

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Resolution If you know there is a nearby Wi-Fi network, but you are unable to locate it on the Settings > Wi-Fi screen:

  • Move closer to the Wi-Fi router or hotspot.
  • If you are using a personal Wi-Fi network, verify the Wi-Fi router is connected to power and turned on.
  • Wi-Fi networks configured as "closed" or "private" do not broadcast the network name to Wi-Fi devices.
    • Join a "closed" or "private" network by tapping Settings > Wi-Fi > Other and entering the Wi-Fi network name, security, and password.
After joining a Wi-Fi network, if you notice the signal strength is low or intermittent
  • Move closer to the Wi-Fi router or hotspot.
  • Check for any sources of potential interference.
  • Remove any cases or attachments on your device that could interfere with a Wi-Fi signal.
If you are unable to access the Internet while connected
  • If you are using a commercial Wi-Fi network that requires a special login or subscription, see this article for more information.
  • If you are in a location with multiple Wi-Fi networks, verify that you are selecting the correct network.
  • Verify that the Wi-Fi network settings are correct:
    • Tap Settings > Wi-Fi.
    • Locate the Wi-Fi network you are currently using and tap I purchased a new IPOD and I can not access the - ts1398_2.jpg
      blank.gif
  • You can configure network-specific settings, including IP address, DNS, and Search Domain settings.
  • Use "Forget this Network" to reset settings for this particular Wi-Fi network, including the password. This is also useful if you identify a network issue and want to prevent the device from automatically using this network in the future.
  • Use "Renew Lease" to acquire new IP address, DNS, and Search Domain information from the Wi-Fi network.
  • Note: If the Wi-Fi network uses MAC address filtering, you will need to add the MAC address to the access list for the Wi-Fi router. The MAC address for your device is listed as the Wi-Fi Address in Settings > General > About.
If you are still unable to join a Wi-Fi network, or are unable to access the Internet while connected, try the following
  • Restart the device
    • Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the power button to turn it back on.
  • Reset network settings by selecting Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including passwords, VPN, and APN settings.
  • iPhone only: If you continue to experience issues, consider turning off Wi-Fi and using the cellular data connection instead of Wi-Fi.
Additional Information If using a Wi-Fi router at home, refer to your user manual/documentation to assist you with some of these suggestions.
  • Check the manufacturer's website for your Wi-Fi router for firmware or software updates.
  • Verify the Wi-Fi router can broadcast an 802.11b/g signal. If using a 802.11n Wi-Fi router, consult the manual/documentation for how to configure the Wi-Fi router for 802.11b/g compatibility.
  • If you are using multiple WEP keys on your Wi-Fi router, try configuring your Wi-Fi router to use only a single WEP key.
  • Try or resetting (or turning off and then on again) your Wi-Fi router. Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
  • Disable wireless encryption or security on the Wi-Fi router to rule out encryption issues. If this resolves the issue, try using a different encryption or security protocol.

Posted on Mar 22, 2010

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