It means there is no output from your battery charger. This could be the charger itself is bad. The charger fuse is blown (if it has one) or the wall power outlet in the room is dead. First, check your charger output. You can do this test with a volt meter, another laptop, or a 12v globe and some wires. If that is ok, both charger and wall outlet are ok and the problem is either the battery or the laptop itself. Another possibilty is that it is in fact charging the battery, but the indicator says its not.
Testimonial: "thanks for the tip, but i fixed it, its a bios update problem"
Some times the BIOS update can help in this matter.
try going to hp website and enter your product number in the search box (to get to the right product) like XX###XX (do not enter the # and what's after it.
then select software & driver updates, after that select your OS and you'll get a list of compatible software & drivers.
look for the BIOS update (Winflash for HP notebook system BIOS...) and install it on your computer.
consider the instructions during the installation.
good luck
From experience, this would generally suggest the battery is unable to hold a charge. New machines usually have 1yr manufacturers warranty.
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