AT&T 972 Two-Line Memory phone Logo

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Posted on Mar 20, 2010

I have the ATT 973 2-line speakerphone. If line 1 is in use and a call comes in on line 2, there is no ringer sound. The reverse is also true: If line 2 is in use and a call comes in on line 1, it does not ring on that phone. (It does ring on another phone in another room, but that can be hard to hear). Is this inherent in the design of the phone? If yes, which models do not have this limitation? If it's not inherent in the phone, how do I fix it? Thanks, NF [email protected]

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  • Posted on Apr 17, 2010
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I use the 974 4 line version in my office so the buttons may not be exactly the same but press ENTER then toggle to PHONE SETTINGS & press ENTER. Toggle to RINGER ON/OFF & press ENTER. You should see L1 in the window and the ringer may be set OFF, toggle to ON then press ENTER. Toggle to L2 and repeat the process.

You have to do this on each phone.

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How do you turn the ringer on/off on aatt 993 2 line phone

If you mean the AT&T 993 two-line speakerphone, you can adjust the ringer volume for each line when the phone is not in use. To increase the ringer volume on the primary line (if set), press the Volume Up arrow. To decrease the ringer volume, press the down arrow. There are 8 different volume levels available for the ringer. The Volume Up/Down buttons are below the * and 0 keys.

To adjust the ringer volume on the secondary line, press that line button (between the Conference and Hold buttons) and then press the Volume Up or Down buttons as needed. (If you haven't programmed a primary line, press a Line button and adjust that line's ring volume before pressing the other Line button. Then adjust the volume for that Line.)

I hope this helps. These directions are shown on page 32 of the manual. AT&T currently has the manual here : https://att.vtp-media.com/ecp/documents/product_Product/227/UserManual/5596/993_manual_i14.pdf . To find this manual or other AT&T phone manuals, start here: https://telephones.att.com/product-support/manuals .

Cindy Wells
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I have a Meridian 9316 phone in my office and it continuously rings with no pause how to I stop the ringing besides from turning the volume off

Setting the ring tone and ringer volume You can choose one of the four different ring tones and set the ringer volume. To set the ring tone and volume: 1. Make sure that the ringer is turned ON. 2. Press the Set Options key. 3. Press the down arrow three times or press [3] to go directly to the item. 4. Press [3] and follow the instructions on the display. When picking the ring tone, press the volume bar to adjust the volume. 5. Press [Save] to end when you are satisfied with the ring tone and ringer volume.
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How do I reenable the ringer on my ATT 993 phone. The phone does not ring

Make sure to look on the phone itself, and see if there might be a button on the unit, or base station, that turns the ringer on/off.
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How do I adjust ringer volume on wired ATT two Line phone model 993

VOLUME buttons;

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While the telephone is not in use, press to adjust ringer volume.

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Phone does not ring on incoming calls. The manual suggests "make sure ringer is on." Where is the ringer?

Ringer On/Off and Ringer Volume 1. Make sure your phone is in idle mode. (not in Talk mode) 2. Press the VOL (- or +) button to activate the ringer volume setting. 3. Press either the LINE 1 or LINE 2 Soft key to select the desired line. 4. The LCD will display the volume range and currently-selected volume in an ascending series of bars. 5. Press the VOL (- or +) button up or down to increase or decrease the volume in steps. 6.The system will retain the last entry, it is not necessary to save or acknowledge your selection from this mode.
It is also possible you have set the DND (Do Not Disturb) feature which will also caution your phone not to ring when a call comes in.
Have a great day. Hope this helps.
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How to program speed dial

Directly from the manual for the ATT 822:

Storing numbers:
1. Press Line 1 or Line 2
2. Lift handset or press SPKR.
3. Press PROGRAM
4. Dial the telephone number you want to store. If you want to include a 3 second delay, press PAUSE where the delay is needed.
5. Press the memory button where you want to store the number. You will hear two beeps to confirm that the number has been stored correctly.

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Programing

Here are some suggestions Volume You may adjust the ringer, speaker, handset and headset volumes independently with the VOLUME ^ and VOLUME v buttons. Your telephone comes with predetermined settings which can be adjusted to individual taste. You will hear an error tone when the maximum or minimum volume level is reached. During volume adjustment, a ?dashed line? icon shows in the display. Adjusting the Ringer Volume Press the VOLUME ^ or v button while in on-hook mode. And/or 1 Selecting a Ringer Tone You may select the ringer tone for each line independently. You may choose to turn the ringer off or select one of the four available ringer tones for each line. 1. Press STORE. The red indicator blinks indicating unit is in Store Mode. 2. Use the number pad to select a ringer tone 0 through 4 (selecting 0 turns the ringer off). 3. Press STORE and then press the desired line button. NOTE: The line indicators continue to flash for incoming calls even with the ringer disabled. You may not select the same ringer tone for both lines. Checking the Ringer Settings Check the setting or each ringer (on, off) by pressing STORE, followed by LINE 1 or LINE 2 button when the phone is on the hook. The ringer setting of the selected line will be shown in the display. If there are any further questions or comments please post here. Please rate this solution through fix-it. Thank you.
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