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First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system. So, you’ve read your manual, you’ve removed the carpet cleaning nozzle and the bag assembly from your Kirby, you’ve installed your shampoo tank and carpet shampooing nozzle tray and you start to shampoo but all you get on your carpet is a puddle of soapy water and no foam. Here’s a few things to look for:
Make sure you are using a Dry Foam Shampoo(preferably Kirby) and NOT an extraction shampoo, the Rug Doctor shampoo you had left over from your last rental will not work.
Make sure you have the correct mixture. If you are using Kirby Dry foam shampoo you simply fill the tank with water and put a tank cap full of shampoo in with the water. You can use other brands of “Dry Foam” shampoo, but the mixture ratio may be different, so read the label first.
Don’t reuse last year’s leftover mixture, it’s probably no good.
Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
Don’t use shampoo that’s seen extreme temperatures.
Check the tank and make sure that the sponge filter is in place and if it is in place that it is not deteriorated. The sponge filter is located under the tank at the point where you attach the tank to the hole that you removed the bag assembly from.
Check the hose that runs from the tank to the nozzle. It should have a screen in the end that attaches to the tank (older models had a cloth screen with a metal retainer, models after 1989 have a 1 piece metal and plastic screen.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=638285 Generic problem for all Vacuums For the first time, I Posted by MHicks on Jun 01, 2008 For the first time, I tried using my Kirby Sentra shampoo attachment. I've lost the manual but found instructions online for making the swap from regular vac to shampoo-er and got it all assembled. The foam laid down just fine; however, when I run the vac back over the foam to pick it up, there is not a stitch of water showing up in the tray. First I thought maybe it was bc I hadn't put that much of the foam/water onto the carpet, but 12 hours later, the carpet is still wet in spots. Clearly my assembly wasn't 100% but I don't know how to figure out what's wrong. Help! Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In a case like this I would contact the factory, by the sounds of things you did everything right but it is a dry foam shampoo and some moisture will get into the carpet. I will list the Kirby factory phone 3 listed below for your assistance with this problem. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://kirby.com/Contact Us by Phone United States and Canada: 1-800-494-8586 Between the hours of 8 a.m. – 5 p.m. (EST) Monday - Friday United Kingdom: 0800-328-1247 Europe: 00-800-5472-9272 South Africa: 0800-203-222 Contact Us by Email Complete the online Form to Submit Your Comments or Questions Contact Us by FaxUnited States and Canada: 216-529-6146 Contact Us by Mail Consumer Relations Department The Kirby Company 1920 West 114th Street Cleveland, OH 44102 http://www.a-1vacuum.com/1-800-657-1874Customer Service Thanks, Don the Vac Man Go Ahead. Use Us.
http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=11561&thid=539967 I have lost My Kirby G5 Manual Posted by Marie1231 on Apr 23, 2008 Kirby G5 Bagged Upright Vacuum
I need to know how to use the attachments that came with the Kirby. I know how to use the shampoo/vacuum, but not the other attachments or the upholstery cleaner. Does anyone have any idea?
Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. 1st, you need to un-hook the lever @ the top of the Kirby head, dial off the belt from the Kirby Vacuum Head using the Kirby emblem in the front of the vacuum, that also serves as a hook/spoon to dial the belt off the fan pulley. Once you have removed the vacuum head you now hook up the attachment hose to use the attachments by locking the attachment hose to the top lever. All regular Kirby attachment will fix on the attachment hose end including the spin brush if you have one with your Kirby --- using the Kirby Shampoo spray the soiled area and use the spin brush to agitate the carpet and or upholstery, try not to use to much water. If you have a Kirby shampooer – use the recovery tank on the exhaust port of the Kirby (this means that the cloth/paper bag needs to come off and install the clear recovery tank. Please refer to the Kirby owners manual for any type of trouble shooting that you might need – or please feel free to contact your local vacuum dealer in the yellow pages or contact your Kirby factory manufacturer listed below: http://kirby.comContact Us by Phone United States and Canada 1-800-494-8586 Between the hours of 8:00 am to 5:00 pm EST Monday thru Friday Thanks,Don – The Vac Man Go Ahead.Use Us.
Hi, everybody:
I see no one's given you a solution yet.
Well, I've searching online for Shampooer instructions and I found some at http://www.greatvacs.com/shampoo.shtml
As for the manual, I looked at kirby.com and found a #:
1-800-437-7170.
Hope those help.
Love in Christ, Passionatehearts
If your trying to shampoo your carpets but the water flow is to weak and it trickles through the spout to the carpet leaving small puddles This problem often occurs when the foam filter is not replaced after rinsing or ends up in the shampoo hose at an angle preventing foaming. If you take the small shampoo hose of the shampoo tank the filter should be on the tank, if not, it may have come off and be in the hose. If it’s not there locate it, likely in the area where you last cleaned the shampooer or in the box, and put it back on the tank. While this should be cleaned after each use, care should be taken to replace it and not lose it. The problem may also occur if you don’t actually add the Kirby Dry Foam Shampoo to the water or if you use some thin else. Take care to also clean and replace the air filter after rinsing. It is located under the shampoo tank where the tank fits onto the vacuum.
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