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Posted on Apr 30, 2017

HP Photosmart C3180 lines when printing at A4

Hi I have a HP Photosmart C3180 and it prints fine until I try to print something at A4 size. Then I have lines all across the page.
I have done all the maintenance checks, nozzle, cleaning, alignment etc and nothing seems to work.
I have checked my paper settings and type and all is correct. It doesn't matter if I use normal paper, glossy photo or matte paper the result is the same.
Everything else I print at smaller sizes is fine it is only at A4 that the lines appear.
Please help I'm wasting so much ink and paper here!
Thanks

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 01, 2008

SOURCE: Hp Photosmart C3180-start-up

Okay, just chatted online with an HP tech, and she helped me solve the problem!

She said: the printer prints an alignment page everytime you turn on due to incomplete initialization process.

Turn off the printer and Turn on.
Please unplug the usbcable.

  1. Lift the scanner lid of the product.
  2. Place the top of alignment page face down in the left front corner of the glass.
  3. Place the alignment page face down
  4. Close the scanner lid of the printer.
  5. Press the Scan button.
  6. The On/Resume light will blink during the alignment process.
  7. After the On/Resume light stops blinking, alignment is complete.
  8. Turn off printer and Turn on.
It shouldn't print the alignment page any more! :)
Hope this helps!

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Ben Johnson

  • 686 Answers
  • Posted on Jun 09, 2009

SOURCE: Hp Photosmart C7280 All-in-One doesn't print

Sorry, this isn't ASAP, but here's a solution on HP's website.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=3204785

The most important part of this is taking off the rear door / duplexer and cleaning the two rollers that you can just see inside the printer with the back off. Those two rollers inside the back of the printer (not the ones in the door or the ones hanging out the back when you take off the rear door) are the ones that pick up the paper and feed it up into the printer. Those rollers are hard to get to - long qtips are strongly suggested. If those get rollers dust or gunk on them, they get smooth and don't pick up paper as well.

Click the link for detailed instructions - don't just go with my summary of the solution.

Ben Johnson

  • 686 Answers
  • Posted on Jun 17, 2009

SOURCE: HP Photosmart C7280 All-in one says "out of paper".

If you get an 'out of paper' message when you do have paper loaded, this video will help. Following the steps of this video, you'll see if there's paper jammed in the printer.

Anonymous

  • 5081 Answers
  • Posted on Sep 25, 2009

SOURCE: free installation xp software for photosmart C3180

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&product=1146331&dlc=en#

In the above link select the operating system and select the required driver .
http://www.siliconguide.com/drivers/device/257/
Check the above link also

Anonymous

  • 135 Answers
  • Posted on Oct 30, 2010

SOURCE: I am setting up a

Step one: Load the correct type of paper Remove all the paper from the tray. NOTE: Colored, photo, or used paper can cause the alignment to fail. Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray. NOTE: Look for the brightness level on the paper packaging. Step two: Align the All-in-One Press Setup . Press 5 . The product opens the Tools menu on the control panel display. Press 3 to select Align Printer . The product calibrates, aligns the printhead, and then prints an alignment page. Recycle or discard the alignment page. Video of aligning the All-in-One The following video demonstrates the steps for fixing a carriage or paper jam. The product shown in the video is the HP Photosmart C7280. The outside of the product might look different, but the steps are similar for the same for the HP Photosmart 3100, 3200, and 3300 All-in-One series products. If you have trouble viewing the video or to view the video in a different size, click here to play the video (in English) on YouTube. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step three: Clean and reinstall the cartridges If the contacts on a cartridge are dirty or do not seat correctly, the alignment might fail. Follow these steps in the order presented to clean and reinstall the cartridges. Gather the following materials: Soft, lint-free materials, such as foam-tipped swabs, that do not stick to the electrical contacts Clean, lint-free paper to rest the cartridges on (coffee filters work well) Distilled water Press the Power button to turn on the product. Open the cartridge door. Squeeze the tab below the black cartridge on the far left side of the carriage, and then lift the cartridge latch. 1 - Cartridge latch for the black cartridge 2 - Cartridge latches for the color cartridges Remove the cartridge by pulling it toward you and out of its slot. CAUTION: Do not remove multiple cartridges at the same time. Remove, clean, and then reinstall each cartridge one at a time. Do not leave a cartridge outside the HP All-in-One for more than 30 minutes. Inspect the cartridge contacts for ink and debris buildup. Dip a clean foam rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it. NOTE: Hold the cartridge by its handle. Do not touch the copper-colored contacts with your hands or anything other than a foam rubber swab or lint-free cloth. Clean only the copper-colored contacts. 1 - Copper-colored contacts Slide the cartridge back into the empty slot. Secure the cartridge in the slot by pressing down on the latch until it clicks into place. Repeat steps 2 through 5 for each of the cartridges. Close the cartridge door, and then try to align the product again. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step four: Check the ink levels Empty or nearly empty cartridges can result in alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges. Press Setup Press 5 , and then press 1 . The Tools menu displays. Click Display Ink Gauge . The gauges for the six cartridges display. Check the gauge for empty or almost empty cartridges, and then replace any you find. The product automatically performs an alignment and prints an alignment page. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step five: Replace the cartridges Follow these steps to replace any cartridges that are empty or low on ink. Open the cartridge door. Squeeze the tab below the black cartridge on the far left side of the carriage, and then lift the cartridge latch.
1 - Cartridge latch for the black cartridge 2 - Cartridge latches for the color cartridges Remove the cartridge by pulling it toward you and out of its slot. CAUTION: Do not replace multiple cartridges at the same time. Replace each cartridge one at a time. Do not leave a cartridge outside the HP All-in-One for more than 30 minutes. Remove the new cartridge from its packaging, and then, holding it by the handle, slide the ink cartridge into the empty slot. Slide the new cartridge forward into the empty slot. Repeat 2 through 5 for each of the cartridges. Close the cartridge door, and then try to align the product again. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step six: Reset and relocate the product A power reset drains power from the product and returns the product to the same settings after restarting. Moving the product to another location and plugging it directly into a wall outlet can eliminate any potential power deficiencies that might prevent a successful alignment. Make sure that you have the product turned on. If necessary, press the Power button to turn on the product. With the product turned on, disconnect the power cord from the back of the product. Relocate the All-in-One to a different power outlet, preferably in a separate room Plug the power cord directly into the wall outlet. Do not use a power strip. Reconnect the power cord to the back of the product. Press the Power button to turn on the product. Load plain white paper into the tray. Try the alignment again.

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