Please perform the below steps to reset and reconfigure your NETGEAR router:
RESET THE ROUTER :
1. At the rear panel of the router, near the antenna, there is a very small round pinhole that contains the reset button.
2. Using a pen/pencil/paper clip, hold the reset button for 60 sec. so that the test light starts flashing.
3. After few seconds when the test light stops flashing Power cycle the unit.
RECONFIGURE THE ROUTER:
1. Please remove all the connections from the router. Connect power to the router and then connect a cable from the computer into any of the 4 lan ports on the router. Make sure the modem should not be connected to the router or to the computer.
2. Open up the Internet Browser (Safari, Internet Explorer, Mozilla Firefox, Opera, etc.).
3. Access the router, usually by typing 'http://192.168.1.1' or 'http://www.routerlogin.com' in the address bar.
4. On the basic setting page scroll to the bottom and click on Apply.
5.Login to the router (Username = admin Password = Password)
6. Click on lan ip setup under advance.
7. Change the lan ip to 192.168.10.1 and under use router as a dhcp server change the starting ip as 192.168.10.2 and ending ip as 192.168.10.51, click apply and click ok for any popup message that arise.
8. Once the browser display some error message like CANNOT FIND SERVER, ACTION CANCELLED etc, Connect the dsl modem on the wan port of the router and restart the computer.
9. Power off the dsl modem and the router after making the connections.
10. Power on the dsl modem and wait till the dsl light comes on, then power on the router.
11. Open a web browser (Internet Explorer, Mozilla Firefox or Safari).
12. Access the router (http://192.168.10.1).
13. Login to the router (Username = admin Password = Password).
14. Click on Setup Wizard and then select "Yes" and Click "Next" on the detection window.
15. It should give you a "Dynamic IP Detected" or "pppoe detected"(type the Username & Password of your dsl account in case of pppoe detection) and then click next.
16. click Apply.
Check if you can go online with this connection. Once online on the computer through the router. Perform the following tasks to configure the wireless connection:
On the router settings page
1. Click on wireless settings from the left menu.
2. Change the network name SSID to some other name like NETGEAR123
3. Select security options as WPA-PSK. Enter a Password in the passphrase box. Apply the settings.
I hope the above steps help you to resolve the issue.
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can we have exact model of the AT&T modem
is it connected to a DSL or Cable service
Can we have the exact model of the netgear router
If the modem is NOT a router and really just a router - connect to the netgear internet port and then switch the modem on allow to settle and all the lights to show correctly - then switch on the router - it should now work - most routers will connect to a modem with default settings
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