Hi ,
Step one: Check the media and print settings
NOTE:
If the issue is resolved and you want to print on another type of media, change the paper in the unit and then repeat steps 2 through 7 for the new media.
Step two: Clean the rollers
NOTE:
These changes do not change the default print settings. The print settings will revert to the default print settings the next time the application is opened.
Any of the following issues can cause this issue:
Hope this would be helpful ....all the best
1. Remove the sheets of paper from the feeder.
2. Grab a flashlight and look inside for any debris.
3. If you're willing and physically able, you may also
turn the printer over. Any debris should just freely roll out from the feeder.
4. If feeder is clear, place the printer back on the
table, open the printer cover and remove the cartridges.
5. Check the cartridge area for any obstructions/debris
that could cause this error or problem.
6. If cartridge area is clear, close the cover.
7. Unplug and re-plug the printer into the power outlet
to reset it.
8. When the printer turns on, reinsert the cartridges and
load some paper. Try to print again.
ns Serif"'>6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
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