I fed some tracing paper through my canon pixma ip4500, which worked fine for a few sheets, then a sheet got caught up and is wrapped round the roller under the cartridges. any idea how to fix this?

http://www.very-clever.com/information/xbddkhxaxnexmq

The above link indicates that an error 5c20 is something that may be difficult to deal with.

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip4500#ServiceAndSupport

A search for 5c20 error at above link for your printer didn't turn anything up.

You need to remove all paper and look as far as possible into the paper fed make sure no little shreds are left,Now get ur paper make sure you only have 30 sheets and their straight load your paper in and should be fine.Please come and leave feedback or thanks if this helps. Thanks

Good day, I will give you the procedure how to clean the roller or canon pixma mp160.

Procedure:
1. Press [On/Off] to turn on the machine, then remove any paper from the auto sheet feeder.
2. press [maintenance] repeatedly until <b> appears.
3. press [black] or [color].
4. repeat steps 2 to 3 twice.
5. open the paper output tray.
6. load 3 or more A4 or letter-sized paper in the auto sheet feeder.
7. repeat steps 2 to 3 times.
the sheet paper is automatically fed in and then out of the machine.

have a nice day.

Error 6A00 means your sheet fed unit has problem, please check the sheet fed unit passage and clear any obstruction. There might be pieces of paper or other foreign particles. Good luck. Thank you for using FixYa.

you need to clean the bottom plate, heres how:
1 Make sure that the printer is on and then remove any paper from the Rear Tray.
2 Press the Open button to open the Paper Output Tray and extend the Output Tray Extension.
3 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper.
4 Load this and only this sheet of paper in the Rear Tray with the open side to the front.

(A) Load the paper after unfolding it.
5 Open the printer properties dialog box.

6 Click the Maintenance tab, and then Bottom Plate Cleaning.
7 Confirm the displayed message and click Execute.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.
Important --
Even if the Cassette is selected as the paper source, paper will be fed from the Rear Tray.
Do not perform any other operation while the bottom plate is being cleaned.
If the problem is not resolved after performing cleaning twice, the protrusions inside the printer may be stained. Clean them according to instructions. See Cleaning the Protrusions Inside the Printer.

have you tried cleaning the heads?try this and let me know if it helps

Hi,
Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.

Regards
Richard.

Hi! Have you checked the correct source for paper feed? you can use either sheet fed paper tray at base of printer and from top loose sheet feed. Make sure selection is correct, button below/to right of pwere switch.
Hope this sorts it, it did this on mine.
Paul 'W'
Onyer~EDson(:0)~[><

I had the same problem, and found that the sheet feeder mechanism was intermittent. The problem seems to be that the lubricating grease inside the mechanism.(white nylon round thing with gears on it) becomes too slippery and stops picking up the activating arm which allows the cam unit to move to kick the top sheet of paper into the rubber feed wheel.
The repair was extremely difficult because it involved taking most of the printer apart to get to the ink pump/sheet feeder mechanism.(white nylon round thing with gears on it), and then I tried quite a few lubricants (including no lubricant at all) but none of these worked reliably. Finally I tried a dab of automotive wheel bearing grease (it feels like glue), and this worked perfectly. I have had no more paper jam errors and no miss-feeds in about 7months of everyday use.

posible a small piece of paper jam in the senzor. check please the entire paper path