I have just bought the janome 9700 and can't find the Customizer 1000 anywhere that I can import designs, edit, and transfer them to your ATA card. Is anyone able to help This is my first embroidery machine so i'm a bit like a fish out of water. I have looked for downloads and even to buy but can't find it anywhere

You may not need the customizer 1000.

If you go to secretsofembroidery you can download a trial of Embird.

Create a folder on the hard drive of your PC and download a couple free designs from the Internet.

They may be zipped files and you will have to open or extract all.

The opened file is what you will work with. Open it with Embird and "save as" using the format for your embroidery machine.

Find the new design with the janome format and send it to the ATA card.

Insert the card into the embroidery machine.

You can find more information at the Janome site - http://janome.com/index.cfm/LearningCenter/Software_Lessons/82_Transferring%20Designs/113_MC10000_or_MC10001_version_3.0/Writing_To_An_ATA_PC_Card_(MC10001,_10000_V3.0)

Do you still need help with this issue. you do need the customizer 1000 to create designs and digitize