GE 14.8 cu. ft. / 419 liter Chest Freezer FCM15DPWH Logo
Posted on Mar 12, 2010
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My upright freezer won't get cold. We unplugged

My upright freezer won't get cold. We unplugged it to defrost it and clean it out. We plugged it back up and the green light comes on but you can't even hear the compressor kick on.

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  • Master 1,515 Answers
  • Posted on Mar 13, 2010
Anonymous
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Joined: Oct 28, 2009
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Hi, when you defrosted this upright, did you use hot water or a heat gun to do this? No sharp pointed objects at all? I'm sorry to ask that, but have to as I have seen this many times ending in a tiny hole in the evaporator coil and loosing all of the freon over night. Nothing but the small condenser fan would be on. With the lights on we know there is 120 volts to the unit. If the freezer fan is not on it's because it is temperature operated and comes on at a certain factory set temperature. Sounds like it may well be the thermostat control inside not calling for cooling. It will have an aluminum long probe on it that senses the box temperature. The control that raises and lowers the box setting. Check to see if it is working by turning it slowly colder and see if you hear a very light click at all? This is what brings this system on and shuts it off when satisfied. The unit may be stuck in the defrost position not letting it come on. It may also be the defrost thermostat that is located in behind the panel inside the unit, back panel along with the defrost heaters.This box should go into defrost on its own and you should not have to defrost it. For now, concentrate on the thermostat control. If you can't get it to start, unplug it and try pulling this stat out just enough to see if something has come loose as a wire. This does happen. There is not a lot that you can check on your own. I am trying to give you some ideas according to what you have said that happened. So, if you know there is no way you may have chipped away at the ice and put a small hole anywhere, we know you have freon in the system. If you can get to the wires on the stat, you can test it with a jumper wire if you have a piece of 12 to 14ga. insulated wire laying around. If so, pull it out enough to see the wire terminals. Be careful as you will be plugging it back in!! I don't want you to take a shock, so please be careful. I know you can do this safely. Now, just take one end...make sure both are stripped and hold it on a terminal by the insulated part. Take the other end and depending on how many terminals it has, touch it to all, but the green ground wire terminal, one at a time and see if it starts. You will see it spark but don't panic this is normal. If it starts and runs, that control is bad and will need to be replaced. You can get all the numbers, serial, model, name and all and get one at a appliance parts house. If the unit does not start, contact me by my user name and we will go deeper into it. I believe it will be this control. Best of luck,
Sincerely,
Shastalaker7

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