Take both star screws from under lugs on either side of the lid remove that then take soap drawer out if screws are not visable remove front facia panel the same screws which hold the facia will also hold the soap drawer in place as you lift the drawer you will be able to undo the hose to the drum.
Having removed the screws, the dispenser is held in place by the wide drum hose bottom front, and the three smaller hoses at back. I can't lift enough to get at the clip which holds drum hose. Also can't seem to get enough purchase to pull off the hoses at the back!Having removed the screws, the dispenser is held in place by the wide drum hose bottom front, and the three smaller hoses at back. I can't lift enough to get at the clip which holds drum hose. Also can't seem to get enough purchase to pull off the hoses at the back!
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It sounds like it is at the bottom of the hose where it enters the drum.
First get one of these and see if you can grab it by removing the detergent drawer and reaching down the hole and grabbing the edge of the cap. From the parts schematic part 310 has some bends in it, so that can be a blessing or a curse.
Or tip the machine backwards against the wall and remove the hose from the drawer where it enters the drum, although this one seems to be at the top, so remove the rear console and remove the top.
If it really is inside the drum between the drum and outer drum, that requires a full strip down, but the fact you said water pours out of the dispenser drawer leads me to believe it is the pipe.
Remove the dispenser tray. Clean the overflow caps on the underside of the dispenser, and clean the tubes from the dispenser to the hose to the drum. In the more serious clogs, you may need to clean the hose to the drum.
It sounds as though there is a soap powder blockage in the dispenser or the dispenser hose in to the drum.
Try pushing into the hose with something to clear the blockage.
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You need to check for blockage in dispenser, remove completely and thoroughly clean every part of it.
Other possibility is not enough water pressure to take all powder down, check water pressure, filters in hoses if fitted..
Check hose from dispenser to drum for restriction.
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Thanks.
check the holes of the dispenser, could be clogged with soap and liquid detergent. check the hose where the dispenser flows to the drum, it could be clogged also. open the door, trace the dispenser hose that is attached to the drum or to the big rubber gasket at the front. check and see if there is dirt accumulation or soap clogging the hole.
Pull the top off by removing the screws on the back of the top of the washer then the top will push back and left off. From the front reach down on the left side , there is a hose that gos from the bottom of the soap dispenser the gos into the front of the drum, you should be able to pull it out of where it gos into the drum chances are there issomthing stuck in it or there in the drum where the hose gos in. Note you may have to take the screws out of the soap dispenser and push it back a little to get your arm down in there to get ahold of the hose.
We went through the whole "clean the soap dispenser" deal and results were the same. Exploratory surgery revealed that the Prewash hose (for lack of better term), which connects from the top of the drum housing to the right side of the dispenser drawer (facing the machine)was completely clogged with gunk. Especially strange since we don't prewash hardly anything, ever. The hose that connects the bottom of the detergent dispenser with the side of the drum housing did have a lot of buildup, but I do not believe it was the cause because this was only happening on the rinse cycle. I also found the flow meter was frozen up.
If you remove the top cover you will see the soap dispenser unit on the left. It has a large rubber hose connecting it to the drum. If you remove two screws at the front you can free the dispenser for maintenance. You can undo the clips on the various hoses and check that they are clean.
Some people report some dripping from the soap dispenser even when the hose is unblocked. This seems to be a design fault.
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