Dell W3201C 32 in. LCD Television Logo
Posted on Mar 08, 2008

Dell 32 inch LCD Tv volume and menue problems

I have a dell 32 inch lcd tv, and after a few minutes of the tv being on, the volume no longer responds. There is still sound, but cannont change it. Same for any other menu controls. Seems as if everything freezes once it "warms" up so to speek. But video and sound are fine. Just no control after a few...anyways, ayone know why it does this? and what could be done to fix it..and how much? thanks

  • 4 more comments 
  • xfilesboy81 Jun 08, 2008

    Well I did the same thing, the only thing is that the Volume works fine if you read it fully. When the TV is turned on..it works...can turn it up..turn it down....then when the TV warms up, I can no longer turn it up and down. I can no longer access the menue screen or change the device imput. So the sound card is working fine, its whatever makes it respond to the buttons. Only thing that works is the power button. but thank you for your reply :)

  • rlintal Aug 02, 2008

    The voice on the Dell W3201 32" LCD TV experiences sound (audio)problems. Once warmed up, the sound becomes garbled and then fails to produce any sound. Any suggestions on where should I take this for repairs and what part is suspected of causing the malfunction? Many thanks.

  • rsw325i Oct 22, 2008

    I purchased a 32-inch DELL TV with detachable speakers thru QVC. First one speaker went out, now the other. Of course, the tv is out-of-warranty. I can't believe. Has anyone heard anything more about this problem? I beleive that DELL AND QVC must have known there was a problem, QVC has not carried this particular model for some time.

  • Tim Brouillette Nov 30, 2008

    I have the same problem and was told to costly to fix. Ship to Ohio? What a bunch of c--->

  • Anonymous Jan 30, 2009

    The sound goes out on these 32" TV's after about 2 years. Dell is aware of the issue. They are working hard to ignore it. They no longer sell/support (Dell)TV's. They will offer to remedy the problem by selling you another (repaired?)TV for only 20% more than the price of a new one. I have called several times and sent several emails to customer (non)service. I sent an email to MD and finally got a response ( a flunkie sent a link to a repair place, they would not touch it). I think maybe it's time MD should get another email, or 2 or 3 or ?... [email protected]

  • landlord08 Feb 09, 2009

    i have the same problem with my dell tv one speaker went out and then 2 months later the other,but i found out its not the speakers becouse they work if i hook them up to somthing els ,its just not geting sound from the tv output.if there is a class action suit aginst dell for this problem id like to know couse my tv was over $1,300 only 3 1/2 years ago and now no good with out sound

×

5 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 2 Answers
  • Posted on Dec 16, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Dec 16, 2009
Answers
2
Questions
0
Helped
2512
Points
5

I had the same problem with my tv.No sound! I finally figured it out. It was the speaker wires! Once I changed them to a slightly stronger speaker wire, it worked great! I have sound to my tv and I haven't had any problems since then.

flubba

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Jun 03, 2008
flubba
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jun 03, 2008
Answers
1
Questions
0
Helped
1903
Points
3

We also have a 32" LCD Dell flat screen tv #W3201C that has no sound. It's about 2/12 yrs old. One speaker started having a problem and we disconnected it. That was a couple weeks ago, now there is no sound at all. Dell should not be let off the hook so easily. Obviously there is a problem with the tv and it should be Dell's responsibility to make it right. Does anyone know if a class action suit has been initiated?

  • flubba Jun 08, 2008

    we were able to solve our volume problem with the Dell TV volume problem. We bought a surround sound system and it takes the place of the now non-functioning tv sound card. works great. So now we don't have to throw out our tv which is only 2 1/2 yrs old.

  • Anonymous May 23, 2013

    where in the back of the did you plug it in at....what type of system did you buy...please help

×

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 51 Answers
  • Posted on Jan 30, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jan 11, 2008
Answers
51
Questions
0
Helped
41075
Points
61

I do have sound board in stock.
Please contact me at:
[email protected]

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Sep 03, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Sep 03, 2011
Answers
1
Questions
0
Helped
1903
Points
1

I'm havng problem with my tv aswell no sound.pls somebody tell Wht 2 do .o dnt want to put my tv out.it was a gift help...

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Aug 28, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Aug 28, 2008
Answers
1
Questions
0
Helped
1903
Points
1

We also have a 2 1/2 year old Dell 32" LCD TV with a severe sound problem. The problem ranges from no sound to an annoying pulsing sound.

Flubba bought a surround sound system to take the place of the sound card. I don't know how that works or why that works. Is it the sound card or the speakers? We tried external speakers and it didn't work at all. HELP.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
3answers
0helpful
2answers

Tv turns off after 45 minutes

look in your menu and see if you have sleep on or there could be a botton on your remote that says sleep and could be on.
0helpful
1answer

Dell 32 inch LCD Tv volume and menue problems

your main board is not communicating with the tv. it may be on the breaks of going bad, or simply needs a firmware update. questions, email me
1helpful
1answer

Soyo Flat Screen TV Sound or Volume control is stuck

Hi deborah card, Lets first make sure your remote is not causing your problem, Look at the light (led) on the remote, is it lit and pulsing? If not you are having a problem with the control panel,  Have you recently cleaned your tv with a liquid? If so you will need to dry the panel with a hairdryer, unplug the power from the tv, put it on low heat and hold it about 6 inches from the panel for a few minutes. With the tv still unpluged press all buttons on the panel a few times then plug back in and try it.  Let me know if this helps and please rate this solution.   lone99star

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jason_77a19afa8d604dee

0helpful
1answer

32 inch dell lcd3201c tv...

The cost to fix this is more than buying a new TV. get rid of it.
0helpful
1answer

I also have problems with DELL!!!!! (W3201C.....32" LCD TV)

Try putting your mute button on for about 20 mins or so and the problem may clear up. This solution has worked for me for a few days now.
Yaletown 53
0helpful
1answer

Dell W2300 LCD TV.

the unit needs to be opened, and the power cable needs to be removed for 1 minute, then reconnect, reasemble, u should be ok.
2helpful
4answers

Dell W2300 LCD TV Picture Problem

Your problem is due to intermittent power in the backlighting circuit. This is usually caused by swelling of electrolytic capacitors in the power board. If you can find an honest electronics technician it is about a $40.00 fix.
1helpful
2answers

23 inch lcd tv by dell wont turn on as if no power

if this is a DELL W3201C read this.

Have the same model and same problem
probably It is a bad inverter board, in my case one of the 16 transformers is burnt out on the inverter board. still trying to find a replacement component. if not replacing the board is the only option or getting the inverter board repaired.

by the way, this TV has a Samsung panel: model LTA320W2-L03. so it needs parts for a Samsong not a DELL.
DELL does not manufacture or fix them becuase they don't make them
Not finding what you are looking for?

1,913 views

Ask a Question

Usually answered in minutes!

Top Dell Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Kolbrun...

Level 3 Expert

1228 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you a Dell Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...