THIS SIDE HELP YOU
http://www.sonyericsson.com/cws/support/search/k300i?cc=il&lc=en
TRY THIS
http://www.sonyericsson.com/cws/support/phones/topic/calling/k300i?cc=il&lc=en
TALK WITH PROVDER AND THAT WAS TACHNICAL PROBLEM SO SERVICE CENTER
Flip open your cell phone and go to the phone's menu.
Select "Settings" and scroll down to "Calls."
Select "Manage Calls" and then choose "Accept Calls."
Choose to accept "All Calls," "Calls from a list" or "None." If you choose to accept calls from a list, you will have to create your list of accepted callers. This is easy. You will just scroll through your contacts and select numbers you want to accept
hope this helps
John
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