Hi,
About your problem:
Usually YA issues this message when your e-mail account may have been
hijacked and used for spamming. To find the spamming source and to make
sure that it isn't you causing this, Yahoo has to temporarily shut down
your mail account. During the suspension, you have access to all email
in your inbox, personal folders and sent folder, and to your mail
options. You will not be able to send or receive mail or save any
drafts. Email sent to your account will bounce back to the sender.
Other probable causes
#1: Somebody may have tried to enter your account without being
authorized, and he may have tried to do so a couple of times. After a
couple of failed attempts to open your mail account, Yahoo also
temporarily shuts it down for security measures. In some cases a user
may not even try to get into your account, but he may want to cause
trouble for you - he just knows that after a couple of seemingly
unauthorized attempts to enter your account, Yahoo shuts it down for a
couple of days. Often an automated program is used for this which can
send more than 1000 requests a minute. The Yahoo servers detect that a
human can't be behind such attempts and presto, the account is shut
down.
What you can do is go to:
http://login.yahoo.com/config/login
. After your first try you'll probably get a failure message, but when
you try again, you'll see a captcha link. Only real life people could
handle this correctly, spambots can't read it. If you are lucky, you
may be able to enter your account at this point.
#2: If you send large amounts of mail, even if it is for non-profit
organizations, Yahoo may close your account temporarely because their
program can't tell the difference between a supposed spammer and a real
one.
Summary: if the login hack doesn't work, wait a little, a suspension
usually lasts about 48 hrs. If you then still can't get in, go to this
online help form and describe your problem:
http://help.yahoo.com/fast/help/us/mail/…
You could also send a mail to e-mail support:
[email protected]
or
[email protected]
or call Yahoo! Customer Service: 1-408-349-1572
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
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