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While using the oven the latch on the door went to lock. we think it happened when we were checking the food half way thru. at this point the latch on the door is sticking out and the door will not close all the way and we can't use the oven. oven is currently off.
After cleaning the door stays locked????
Is the light oven on??? can you see the switch/button that the door would hit against to turn light off?? if so depress button so the lifht goes off, and start a clean cycle.This should make the lock mechanism engage fully. then cancel cycle and should fully disengage lock/latch (you need to depress light switch to trick unit into thinkin the door is closed)
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Try jiggling the door by the handle. Jiggle it hard, both sideways, in/out and up/down. The little piece in there that releases the door may just be stuck, and didn't move quite far enough to let the door open. These things happen.
On this double oven, each door has it's own latch
mechanism that consists of a motor, a position switch, and the door
switch used to activate the cavity lights. Because the error indicated a
latch failure (and the bottom door was locked), Start by cycling
the power to the unit. Each time the power is removed and then applied
to these ovens, both latches will lock then unlock the doors to ensure
they are in the home open position. By doing so, you might be able to get the
bottom oven door opened allowing me access to the latch assembly. With
the latch removed, I try to begin a clean cycle so you could watch the
motor operate and you will probably find that it will start to turn, but never would rotate
enough to lock the door. Since the position switch was not actuated at
the end of the motor operation, the F5 E1 error was again displayed. Replace the motor assembly E
There could be couple things. First, try pushing the door closed
as you turn the handle. The latch may have dropped into the strike hole
completely, binding the latch. Or you may try lifting the door as you try and
open it. Friction is the one thing that most often happens causing a latch not
to retract.
Another possibility is that the latch may have become detached from the knob
set. If this is the case, you will have to remove the lock from the door, and
from there you can open the door with a flat blade screwdriver. I recommend
replacing the latch as well. If you remove the lock from the inside of the
door, using a flat blade screwdriver you can pull the little 'T' that sticks
out from the latch on the inside of the hole. This pulls the latch back away
from the strike, allowing you to open the door.
There are different configurations of latches, and they activate like way. You
could run into a long latch the lock runs through. You can use a large flat
blade to activate that. If you have the type with the half moon, use the
outside of the lock body, stick it into the half moon, and turn the whole thing
to retract the latch.
Please get back to us if you have further query or else please
accept the solution.
If no food or utensils are in oven, put it
into a short self-clean cycle (1-2 hours).
If there is food in the oven, let the oven cool
to room temperature and try to unlatch the door.
With electronic ranges there is a small
chance that turning the circuit
breaker off for a few minutes and turning it back on can release
the door.
latch to the "off"
Note: Do
not force the latch at anytime!
Door Will Not Unlock After Cleaning:
On models with mechanical latches:
Once the oven is cool after a self-clean cycle
(approximately 30-90 minutes), slide the latch over to the left.(Some
older models have a latch release button that must be pushed in while
sliding the latch over.)
Note: Some models with
oven Set and Temperature
knobs must have those knobs set in the Clean position
before the latch can be moved to the left. If your door won't unlock,
try turning those knobs back to Clean, then
slide the latch over.
If the above suggestions do
not work try the following to unlock your door:
Disconnect power to range for 30 seconds.
Reconnect power and see if door will unlatch.
If door does not unlatch, and you do
have food in the oven, wait for oven to cool completely and try again.
If it still will not open you will need service.
If door does not unlatch, and you do
not have food in the oven, set the oven up to clean for 1-2
hours.
Wait approximately 30 minutes and try to unlock the door.
If the door unlocks, the control has reset itself and there
should not be any other problems.
If the door will not unlock or if you would like to schedule
a service appointment, please contact GE Consumer Service at
1-800-432-2737 or schedule a service appointment
on-line.
Note: Under no
circumstances should you ever force the door or latch open.
I hit the cleaning button instead of the broiler and the oven lock went in mode so now it thinks it is cleaning but I can't close it and it won't shut off the cleaning mode. What can I do?
Turns out that the latch is attached to a plastic piece (made by the manufacturer) and the spring melted! To boot, the fuse in the back which aids in heating the oven went out also. Repair man said this was typical after several uses in cleaning cycle. He recommended using a gentle steel wool pad with soap built in to gently remove backed on food instead of using cleaning cycle. It is just too hot for too long, and there seems to be a domino effect with things that will go wrong. Nothing like the old fashioned way and a little elbow grease!
To open the door, raise the oven top and use a a flat head screwdriver to open the lock manually.
The door will still lock itself when you close it, so this is only usefull to get your food out.
try switching power off to unit by switching breaker of and on.if this does not work you will have to remove oven and remove rear panel or top panel and disengage or relpace latch assembly.only if your a tech.
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