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Posted on Mar 10, 2010
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Loud squeek and catches clothes between the drum and housing and makes black marks on laundry

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  • Master 576 Answers
  • Posted on Mar 10, 2010
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Joined: Nov 17, 2009
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It sounds like the felt pieces which guide and help to support the drum are worn out. If you get the full model number you should be able to order them at www.appliancepartspros.com Good luck.

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Loud noise when spinning black marks on clothes leaves drum circle marks on clothes

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Hi,
This is difficult to work out as there are so many different symptoms. Here are my thoughts -

Dust from carbon rushes is black. Grey dust usually comes from a loose concrete weight. Loose tub weights are rare on this model but they cause a loud knocking noise which is often worse when the washing machine is revving up to spin and dying down from a spin (suspension problems are also often worse at this stage too). It's not normally a metallic sound though.

If the noise is coming from the motor banging against the sides of the machine then it will make the machine move when it happens. The whole machine may jump or move to one side. The motor often thumps the side of the washing machine on Hotpoint washers where the motor is fitted at the top of the tub and over to the right hand side. This is a daft place to fit a motor and only Hotpoint / Credo did it. I think they've eventually stopped now though.

It is normal to be able to push the drum to the side so that the motor hits the casing. If the suspension has gone, the tub should be twisted and leaning to one side more than the other or it just could be very loose. It's difficult to check suspension if you don't know how it should feel.

If the noise is coming from the inner drum hitting the heating element or throwing an object like a £1 coin (trapped between the inner drum and the outer tub) around, then the washing machine will be stable but the noise would still be a horrible metallic knocking. This is one because I suspect.

If the carbon brush is charred (as in these Hotpoint & Credo carbon brush pictures) then it's definitely faulty and needs replacing. This could cause the machine to bang about violently on spin but it normally wouldn't.

As for the clothes being covered in black marks. (Washing (laundry) is still dirty or has marks on it (marks on clothes) ). This sounds potentially ominous as it could be that the inner drum is catching on the inside of the outer tub which is often covered in gunge. As clothes are pushed through the holes in the drum on spin, this could cause them to scrape on the inner tub and pick up greasy marks. Check for play in the drum by lifting it up and down from the front. It should only lift up a mm or so. Then turn the drum so that one of the drum paddles is at the bottom. Pull the drum toward you at the point of the drum paddle. It shouldn't have any play in it. Turn the drum round and test the other two as well. If the drum spider and shaft has a crack in it then one or more of the arms will allow excess play when you pull the drum at the paddle points.

Carbon dust from a motor could never get onto clothes.

Thank You for using Fixya.com
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Black streaks on my laundry

Marks on clothing in a washer are usually caused by a reaction between detergents and fabric softeners, especially cheaper bargain brands.
If you are sure that the black streaks are getting on the clothing in the washer versus the dryer, it could also be oil from the transmission getting into the washer tub. See if the spots will come out using a petroleum distillate of some kind. (paint thinner, etc). If a petroleum distillate will remove the marks, it is most likely something petroleum based that is making the marks.
This is a rare occurrence, and most marks on laundry are caused by the dryer. Typically, the drum rollers wear out and rubber and metal filings can get into the dryer and mark/streak clothing. Hope this helped and sorry for the problem you are having. Best wishes.
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Is the residue coming from the back or front of the drum? Most dryers are equipped with 2 drum roller supports in the rear under the drum. You may have a drum roller that is going bad and some of the rubber residue is getting past the drum seal. Some dryers are quipped with an additional pair of drum rollers under the front of the drum as well. I would check all the drum rollers to see if they are all in good shape. A definite symptom of a bad drum roller is finding black residue along the outside of the drum where the rollers ride. You will have to open the dryer cabinet to see the outside of the drum. Also, check the rear drum seal to make sure it is not crimped or folded inwards in the drum. The felt seal in the back should should ride evenly all the way around the drum and should not be that visible inside the drum itself. That is, you may see some of the seal, but you shouldn't see part of it folded inside the drum or bits of it tattered or torn. I hope this makes sense to you. Let me know if this helps.
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