Refrigerators Logo

Related Topics:

Posted on Dec 19, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Fridge not cold enough

I have a samsung fridge/freezer (RS21 JLSG). It is 2.5 yrs old, and has stopped cooling the food as it should be. It is cooling it to a certain degree, but not enough. Also, the water isn't coming out. The temp reading for the firdge reads 2, but it's not that temp inside the fridge. Please help!!!! cheers, Maria

1 Answer

Mai Lor

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Samsung Master 2,558 Answers
  • Posted on Dec 19, 2017
Mai Lor
Samsung Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Feb 18, 2013
Answers
2558
Questions
0
Helped
525337
Points
7053

-Did you increase the temperature control knob to the higher number ?
-If not then do so. Increase to higher see what it'll do.
-If you already did to any number but still not cold then a New One

Good luck

Mai

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 07, 2007

SOURCE: RS21 DCNS FRIDGE COOLING FAULT

There is a fan behind the plastic. This distributes the cold air throughout the fridge. What happens is this fan stops turning due to freezing up. A temp solution is to unplug the samsung for 6-12 hours to allow the ice to melt from around the fan. This is a known design fault. It is easy to dismantle the plastic cover and defrost the frozen fan with a hair dryer, this way the fridge will only be off for about an hour

Ad

Anonymous

  • 828 Answers
  • Posted on Jun 01, 2008

SOURCE: Black Maytag Side by Side MSD2756AEB 7+ yrs old? Won't stay cold...

Your condenser where the heat is removed from the refrigeration system may be plugged with dust. The condenser is more than likely located in back of the refrigerator behind a removable panel. Remove the panel and clean it out. Reinstall the panel after you have cleaned the condenser.

Check the back wall of the freezer for frost buildup. If there is frost buildup on the back wall it indicates that there is a problem in the defrost circuit.

Note: The proper term is "More mature individual" , not old.

A

Anonymous

  • Posted on Jul 13, 2008

SOURCE: Temp

I've had my Samsung RS267 LASH side by side for almost 2 years now and the coils froze recently. The temperatures displayed - relating to the refirgerator side - bounce around when the coils freeze. My freezer thank goodness is still working properly. The repairman indicated that the heating element for the refrigerator coils was bad. Unfortunately he had to order the whole unit (coils, heating element, etc.) since he couldn't replace just the one part. Samsung takes their time sending the parts - we've been waiting for 10 days now. The Samsung warranty covers the compressor, evaporator, condensor, drier and connecting tube for 5 years parts and labor so we should becovered. You might be covered as well - depending on when you purchased your refrigerator. I did purchase a separate extended warranty from Lowes when I bought the refrigerator and I'm glad I did. My extended warranty included $250 in food spoilage covering our food loss due to the breakdown. Hope this helps......

Anonymous

  • 171 Answers
  • Posted on Sep 11, 2008

SOURCE: We have a Whirlpool American

Hi paulmac437

I'm Harvey the Master Plumber.

You would like to know what to do if the fridge is getting to cold and has started to freeze certain foods. You have the fridge set to 6 degrees which is the watmest it will go, this makes no difference.

You have an electrical problem. Most likely a bad thermostat. If it is under warranty you're covered! If not then you need a local pro. I do not recomend "do it yourself" on this. It can become very dificult to properly diagnose and expensive to start replacing parts. The local pro will have the diagnostic equipment and knowlege to solve this and it will come with a guarantee, no handyman allowed in this case.
If the fridge is old it may be best to buy a new one.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

Anonymous

  • 700 Answers
  • Posted on Dec 22, 2008

SOURCE: samsung rs2533sw fridge not cooling

it sounds like the refrigerator evap is frozen up causing the compartment to get too hot. shut the unit off and let it thaw out. then take the screws out of the cover to check the stryrofoam on the back side of the cover to see if theres broken spots on it causing the air to bypass the evap causing it to freeze. Theres two screws behind the light cover and two at the very bottom of the cover and two behind the decorative plugs about 1/2 way

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
3answers

My samsung will run fine for about 4 hours and then will get too cold. if i unplug it and then plug it back in it will then work fine for another 4 hours. please advise thank you

samsung fridge freezer srs2028 srs 2029 problems

if you a have samsung model
SRS 2026 2027 2028 OR 2029 , then you probaly need to fit the rs21 repair kit - as the srs models are the earlier version of rs21 - and suffers from the same isssues .

there is an extra component you will need as well as rs21 kit - if you look under most of the videos there is a ebay link which takes you to ebay shop where you can pruchase samsung spares

check this video out on youtube


">
0helpful
1answer

Fridge in storage for 4 yrs, now not cooling

Good day,
After that much time, be sure the fan motor in the freezer compartment is running, as well as the fan motor on the back bottom behind the cover by the compressor. Either could well have frozen up after 4 years of storage.
As well a refrigerant leak could have developed because of the time frame. However, if it is less then 5 years old, the sealed system would still be under factory warranty.
2helpful
2answers

Samsung side by side fridge/ freezer model number RS21NGRS . Fridge side is not cooling . The fan was making a noise and has now stopped but the temp light is flashing how do i sort this problem thans.

Hi, there is a known fault with the Samsung RS21 units. If you unit is less than 5 years in luck, it is covered by the Extended warranty they have put in place. Apparantly this was featured on BBC watchdog!. i've had the same problem and had it fixed free of charge by Samung. Either raise a service request on the Samsung uk web site, www.samung.com/uk or call the customer services on 0845 7267864 and explain you description. the noise is an ice build up which stops the internal fan pushing cold air around the fridge. the bootom of the fridge , in the drawers is cold?
21helpful
3answers

Samsung twin cooling fridge/freezer model Rs21dcsv Fridge temp control led display digit flashing and fridge not at right tempreture

My husband removed the covers inside the fridge which contain the lights and the cooling fan. The problem was the icing up of the cooling fan (which circulates the cold air) preventing it from rotating also the drain hole at the bottom of the fan was also iced up.
The fridge was switched off at the wall socket whilst working on it. After removing the panel containing the fan and unplugging the connection take the panel outside. A hair dryer was used to thaw out the ice. The drain hole was made slightly bigger to hopefully prevent this happening again.
When panel is screwed back in fridge make sure the black sealing tape is in position also take care not to damage cooling pipes which are attached to the evaporator unit. Defrosting a couple of times a year might prevent this happening again. It seems to be a design problem which im sure the makers will be aware of and modify future appliances. Q Will the makers repair this problem free of charge even if the warranty has expired !?
0helpful
1answer

Have side by side refrigerator (approx. 10 yrs old). Fridge no longer keeps food cold enough even at highest setting and freezer isn't as cold either.

Your refrigerator needs to be turned off and aompletely defrosted. Overnight if possible. You have a large amount of ice built up on the freezer coil that is blocking air flow.
Most refrigerator sections are only cooled by air flow from the fan in the freezer section.
Thaw it and clean it out real good and you should be back in business.
0helpful
1answer

Black Maytag Side by Side MSD2756AEB 7+ yrs old? Won't stay cold...

Your condenser where the heat is removed from the refrigeration system may be plugged with dust. The condenser is more than likely located in back of the refrigerator behind a removable panel. Remove the panel and clean it out. Reinstall the panel after you have cleaned the condenser.

Check the back wall of the freezer for frost buildup. If there is frost buildup on the back wall it indicates that there is a problem in the defrost circuit.

Note: The proper term is "More mature individual" , not old.
0helpful
2answers

Samsung RS21DGRS side by side fridge freezer. Fridge not working became noisey then stopped working. It is 2 years old and two week out of warranty.

common issue on these uk Samsung fridge freezers , symptoms

fridge noisy stops when door opened
water doesn't work
colder at the bottom of the fridge
ice build up around the left vent on the lower fridge panel

check out the you tube video and the Chanel the video belongs to - very helpful stuff regarding uk Samsung fridge freezer problems


this videos show how to dismantle Samsung rs21
1helpful
2answers

RS21 DCNS FRIDGE COOLING FAULT

There is a fan behind the plastic. This distributes the cold air throughout the fridge. What happens is this fan stops turning due to freezing up. A temp solution is to unplug the samsung for 6-12 hours to allow the ice to melt from around the fan. This is a known design fault. It is easy to dismantle the plastic cover and defrost the frozen fan with a hair dryer, this way the fridge will only be off for about an hour
Not finding what you are looking for?

116 views

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...