I have win xp. i bought samsung yp-t9jab/xac. the shipper didn't ship the cd with drivers/software. where do i get the device driver? samsung's website has media studio software. when i connected the mp3 player with the usb cable, device driver window pops up, but since i don't have the cd, it can't find the driver. my mp3 player charges, but, it's not recognized by the samsung media studio to download songs on to it.
appreciate your help. thx..
Since they didn't include a specific driver, then XP is supposed to download the driver automatically. Restart your computer and try replugging the player into the computer again. Use the instructions on p. 16 of the Samsung manual for installing the software, except skip the part where it says "from CD" - just use the software you grabbed from their site. If that fails, go to the Microsoft website, and get their mtp protocol software (only if you are running Windows Media Player 11). I would guarantee you that this problem is Microsoft's fault, and not Samsung's.
-Tha Mp3 Doctor
1,843 views
Usually answered in minutes!
I called Samsung helpline. Apparently, this MP3 player is plug-n-play and didn't need special drivers. I tried it on a different computer which also has windows xp in my house and it worked. TheMp3Doctor is right that it's windows xp problem.
my yp-t9j mp3 player is not recognized by my downloaded samsung media 5 program in order to download songs.
cannot charge device. device not recognized by comptuer
×