Hello my 7590 printer will not print in cyan

Try using this steps.. I hope it will work, because it works for me. :)

1. Make sure that the printer is on.
2. Open the cartridge access door.
3. Take out the cyan ink cartridge on the printer.
4. Get a wet clean cloth.
5. Clean the electrical contacts on the ink.
6. Dried the ink using a dry cloth.
7. Put the cyan ink cartridge on the printer.
8. Close the cover.
9. Please make a test by going to setup menu > tools > self-test report.
10. If the cyan ink still doesn't print.
11. Clean the printhead and align the printer by going in to setup menu > tools > clean printhead or align printer.
12. If the issue still persist.
13. Replace the problem Ink cartridge.

After replacing the ink cartridge and your still having issues w/ it. Service the printer or contact HP's printer support department for more options. 1-800-474-6836
Good Luck :)

The error states that you are using non-HP cartridges for all colours. If black prints fine then you should replace the colour cartridges with genuine HP colour carts. You should be able to get a refund on the refills since they clearly do not work as intended.

Epson Requires Genuine Epson Cartridges. !!!!!!!!

Hello, In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. That sounds like your problem. Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, Blue Brown, etc.
These printers have a chip, that will detect if it is Generic or Genunie. When using Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Sounds like the timing gears that drive the carousel could be off by 1 tooth. If the timing isn't right when the carousel turns to the cartridge it can give that error.

Check out this link to an HP-supported way of cleaning the print heads for that DJ.

cyan colour in Cartridge may be thick/ ctrdg faulty

Place a soft clean tissue paper over the cartridge print head and leave for about eight minutes. You can secure it with the aid of a rubber band. It should be held firm ok. If the tissue paper is not dampened by ink then the cartridge would have gone bad or the ink dried. You also know that they have expiry date and could go bad while yet in the packaging b/c it has expired. Good luck

Hi Jan,

Can you confirm that you are using a CIS or non-HP cartridges with this printer?

It sounds a lot like the printhead has reached a clogging point where sediment has built up in the black portion and loosens enough to printer a few lines before it re-asserts itself again.

Based on my experience of this printer, if you're using a non-HP delivery system for ink then you should consider replacing the black ink with a dyebase alternative instead of pigment.. Replacing the Black/Yellow printhead and running a number of test prints to purge the pigment ink in the printhead should then result in a clean and more reliable printout in future.

One other vector for problems is the cleaning area and I've found that this can become soiled with excess ink causing cross contamination within the inks of one printhead. As yet I've not found a reliable solution to counter this sort of issue.

Hope this gives some clues and hopefully some ideas of a fix.

Martin

hai dude
i think you are using duplicate cartridge that why the device can't able to detect the cartridge use orginal one arother ways take cartridge out and clear the sensor

hello,

please go to bios setting and change parallel port type spp+epp or epp or normal try to change type and try again.