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The pump went out. When a washer doesn’t drain it won’t spin either. The problem is the pump isn’t working. This could be a easy fix. When clothes are loaded, a sock or a small item can accidentally slide over the wash tub and land in the outer holding tank. The pump will pull down the sock and clog the pump from a hose connected to it. Separate the pump from the hose and you might find a handkerchief, small rag or sock inside.
my cabrio is having problems too it won't go through a full wash cycle ,when it's time to drain it stop.I cleared the drains and even took the drum out and found some socks,then I started it today and it worked till the drain cycle .I also had it run a diagnostic and stopped on C8. I hate laundermatts
Check the drain line for kinks or obstructions. You can take a flashlight, remove the hose from the pump and look into the suction port of the pump. Check for anything clogging the pump. (like the occasional stray sock). Also check the pump impellers for broken or missing blades and ensure that the pump impeller spins freely. If any blades are broken/missing or if you cannot get the impeller to spin freely, the pump is defective and will need replaced. Hopefully it is just a clogged pump or drain line.There is the possibility that the pump is gone or going on it, or maybe a lint clog of some kind, or even a small sock or something. You can check the lines and re-install. Check around all the seals if a front loader to make sure the drain holes are not blocked.
Or try to unplug unit and let it sit for 1 minute and plug it back in. See if this will reset the unit.
Or sometimes it is from an uneven load. Towels with t shirts, not a good idea....1 t shirt....maybe......4 or more with a load of towels not so good. Without an even load, the balance is thrown off and the load will not spin properly, therefore, leaving water behind in the clothes.
is the water draining ok and is washer spining ok?,if this problem is recent a small kids sock or something could be sitting somewhere beside element or in drain pipework,first you could try a 90degree wash with nothing in drum,this will get rid of any undissolved detergent/powder which can stink sometimes if low temp washes are used alot
With it spinining fully it may be as simple as a sock or undergarment in the pump, if it is not spining fully the motor coupler is probably in need of replacement
press in clips each corner with putty knife and lift top remove screws bottom front panel slide panel down and off ..locate pump. turn washer to spin and switch on if faint hum felt at pump more than likely plugged with something if pump is running fine ck for something in drain lines..most washers i would say lid switch but on those i believe if switch was bad wouldn't aditate either ck by raising lid ..if agitates with lid raised ck lid switch if not switch ok
If it is same as in photo (Frigidaire built) your drain pump is probably blocked/jammed. You have small children?? Kids socks seem to find their way to the pump often.....
Open machine's rear panel and remove belt.
Check if motor spins (when it should, as per cycle stage).
If motor is spining - Move tub manually and check for smooth spin In case it doesn't spin smoothly - maybe that a sock or other piece of clothing get between the clothes tub and the outer tub and prevent tub's spining. If this is the situation, you should remove it.
In case motor doesn't spin- Check with multi-meter if it get power.
If it get power - The problem is with the motor.
Good luck !!
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