I have a new LS4278 barcode scanner. I need to congigure it to read FedEx tracking number bar codes properly. Currently, the unit reads/transmits the entire 32 character group. I need the unit to read/send only the 12 character group embedded in the larger group. The unit reads the 18 character UPS group just fine. How do I do that? Thanks, James ... UT Southwest medical Center-Dallas
All you have to do is create a rule to transmit only the 12 digits you want.
You can create a rule with the Programming manual or the 123scan software.
Both of these are available online at support.symbol.com. Here is a short cut:
http://tiny.cc/d400s
if you need additional assistance please let me know - Thank you, Kim Ganoe 800.933.2839 x251
There are three possibilities I can think of assuming this is not a brand new scanner:
1. The LS4278 is faulty - which given Symbols quality I would say it is normally not the case unless th scanner has been dropped or otherwise damaged.
2. The cradle is not charging the scanner. You may wish to try another cradle - one that you know is charging aother scanner. After a few minutes you should be able to see the laser.
3. The battery in the scanner either needs a recondition (see product reference guide), or needs replacement.
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