Question about Jura Capresso Impressa S9 Coffee Maker/Espresso Machine

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I have a Jura Capresso Impressa S9 and it keeps saying empty tray

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Try this:clean with brus two metal contact on drip tray

Posted on Mar 05, 2010

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Where the contacts attach to the drip tray on the inside is where I had some coffee ground "sludge". It was making a weak electrical connection between the two contacts. As soon as I took a fine scrubber sponge to get rid of the build up - the Empty Tray message went away when I put the tray back in.

Posted on Oct 23, 2011

  • Ercument Ozdemir
    Ercument Ozdemir Apr 05, 2014

    Called Jura service and was given these steps: 1) was contact tips with very cold water and dry 2) insert Q-Tip into contact slots, where tray contact tips go in, and clean them. 3) insert tray by lifting it up slightly and "shoving it in". Well, it worked!!

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Empty Tray, Missing Tray game: Cool down the contacts on the tray with cold water, then put it in wet and wait a few seconds for the sensors to cool down. .

Posted on Jun 23, 2015

  • Sandra Settles
    Sandra Settles Jul 06, 2018

    GENIUS!!! IT WORKED! When nothing else I tried did. Thank you.

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1 Answer

My jura Impressa S9 chrome keeps shorting out and blowing the fuse or tripping the mains? Help


Hi.Id check the solenids and pumps. Most likely to be a pump. Their positioned under the water tank. Full disassembly of the machine panels, a must. They slide out when your there. dazza

Oct 13, 2011 | Jura Capresso Impressa S9 Coffee...

1 Answer

MY Coffee machine continues to say "Empty Tray". I


try taking the tray out and leaving it out for like 2 hours with the machine still in the on position. mine has done this before, when i reinsert the tray it will go back to select coffee on the menu. FYI - there is like a built in timer for the tray removal - I believe it will tell you what the timing is in the booklet - howver it works best to do what is stated above.

Mar 05, 2011 | Jura Capresso IMPRESSA S9 Coffee Maker

1 Answer

Reads "empty tray". Tray is empty, clean, and dry. We have tried unplugging machine and resetting, The machine has not worked in 3 days.


The tray may have some redidual soiling around the electrical contacts at the back.

Try cleaning the contacts and see what happens.

Oct 01, 2010 | Jura Capresso Impressa S9 Coffee...

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My Jura Impressa xs90 keeps stating fill system, even after filling the system several times for the last 3 days.


Empty the Water tank and fill it with warm water. Then keep trying for some time and the problem will get solved.

Oct 15, 2009 | Jura Capresso Impressa S9 Coffee...

1 Answer

Impressa z5 grounds empty will not reset even though the tray has been empty and the contacts cleaned


If the machine says TRAY MISSING it's the contacts at the back so clean as other people have stated, you can also use a cardboard nail file to clean the contacts at the back if there really skanky!.

If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch. This will be probably gunged up with coffee and the switch will be stuck up, get a can of WD40 and squirt a small amount up into the switch then poke the switch with a small screwdriver up and down until it moves smoothly.

Then replace all the bits, sit down, look smug and have a coffee cos you've fixed it!! :0)

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Machine says malfunction and won't froth milk


If you have a rotarywheel; Press and hold to enter the menu, turn to Maintenance, select Decalcify unit; empty tray as requested, fill up 600ml water in a container. Disolve 3 Descaling tablets in the water, and then fill it in the watertank. Press Maintenance button and you`re off.

If you don`t have a Rotary; Turn off the machine and let it cool down for a while, then push the Rinse/Maintenance button for a few seconds; then you will get the message Empty tray. Fill the solution in the watertank and press button.

It`s important that you use the right amount of water, or else the process will "never" finish.

Dec 24, 2008 | Jura Capresso Impressa S9 Coffee...

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