New battery install in my esq e-5290 watch

Go to Chase-Durer.com and download the operation manual for the Fighter Chronograph. It also has the two LED displays and same functions.

sounds like it needs to be serviced under warranty. The clutch mechanism maybe jammed or broken.

you can find an exper in the local shop where you buy the product and they will give you specific service for your questions about your product.

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this watch needs to be taken in as this is not proper time telling. has the johnson rod been used yet. if not, do so. if so have it taken in and checked with a caver device.

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ooh, ESQ by Movado. These case backs are often pressure fit, just like Movado, and are notoriously difficult to reinstall. It sounds like it is going to take a watch press to install your caseback. This is an expensive tool which any jeweler that changes batteries will have. There is no real safe way to this without a press.
Now, I have just supposed that this is a pop off; if it is a screw on back then it would have had to have been unscrewed to get it off. If it is a screw-back then you will likely need to get a caseback wrench to tighten it down enough.

Mine did the same. I fixed it. Go here

http://www.esqbymovado.com/pdf/ESQ_Fusion_Instructions.pdf

You can either contact Movado directly (they make the esq watches) or you can ask any REAL jewelry store to contact the company for you and ask about this as long as they carry either Movado or Esq in their store (don't ask the jewelry counter at your local department store).

fixed by jewelry store. Needed new pin & barrel. thanks