Hi, i have a samsung tocco lite i purchased in ireland. i am in australia now and i tried to use a telstra sim card but my phone became locked. i contacted vodafone ireland and they have given me the unlock code and puk code, because apparently my vodafone sim is now locked, as when i try to unlock the phone it says phone freeze deactivate fail. I need to enter the puk code to unlock the sim, but it doesnt ask me to enter my puk code so i am at a loss as to how to unfreeze my phone so i can unlock it!! as far as i'm aware it would normally ask for you to enter your puk code but it doesnt ask for any code... confused!!!!...thanks :)
Here is some info on PUK codes:
try taking battery and SIM out waiting 15 seconds and powering cell back on.
In your case I believe your SIM is now FROZEN or locked. You mostlikely will need to purchase a new SIM card.
A
PUK code (Pin Unlock Key) is required when you enter an incorrect PIN 3
times. After entering the wrong PIN 3 times, the card will be locked and
you will need to get a PUK code from your service provider to unlock it.
If the wrong PUK code is entered ten
times in a row, the SIM card becomes invalid and you will need to purchase a new SIM Card. The phone will display
"PUK blocked call operator".
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How can I get a puk code to unlock my Vodafone dongle
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