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Posted on Mar 04, 2008
Answered

HP OfficeJet 9110 - Receive Fax Error 223

When receiving from specific fax machines, only cover page and error code page prints with Error Code 223. These pages print 5-6 copies before stopping.

Most faxes come thorugh fine. Just a few problem faxes...

Any info on the Error Code and any info on a fix?

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  • 7 more comments 
  • smuniz Mar 24, 2008

    I have a 232 error message, when receive a fax, it prints ok, but after that prints an error page with this error, anyone knows something about it?

  • Anonymous Apr 16, 2008

    My printer has exactly the same problem. I get the same error code and only the fax cover sheet will print. I am really hoping someone has a solution.

  • Stepp2it Jun 04, 2008

    keep getting error code 223 and missing faxes! How can I fix it?

  • paganomi Jun 11, 2008

    Receive Fax 223 problem.

  • Becki66 Jul 01, 2008

    I have the same problem with my hp 9110, I get an error message of 232 and it will just print the first page of the fax and the error msg a few times. I read somewhere that this is caused by faxes being sent from a colour fax machine but I don't know how to fix it. Can anyone help?

  • shamatgreen Jul 07, 2008

    I have exactly the same problem, I receive several copies of a coverpage but none of the following pages and the fax report says error 223. This is my first attempt to resolve the problem.

  • FaxFix Jul 25, 2008

    HP 9110 getting Cover sheet only with error code 223.

  • Anonymous Aug 20, 2008

    I have a similiar problem the cover and first page comes through with error 232 any one have a solution

  • bentley410 Dec 22, 2008

    when my fax machine gets this error it just won't stop!

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  • Posted on Oct 13, 2008
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HP Officejet 9100 All-in-One Series - Changing the Fax Baud Rate Parameters Information It is possible to lower the transmission speed of the initial handshake of the HP Officejet 9100 to a lower value that may aid in compatibility and resolve 223, 232, and 283 errors. The following steps will walk you through configuring the setting. These are temporary settings. If the unit loses power, the settings need to be reconfigured. From the front panel:

  1. Press and hold the * key for 3 to 5 seconds until the display screen reads Test -001+ .
  2. Enter in 620 on the key board, and press the Check Mark and the screen will read Cfg param id:
  3. Enter the parameter ____ on the key board and press the Check Mark.
    • 159 - Receiving Fax baud rate
    • 153 - Transmitting Fax baud rate
    The screen will read Cfg param val: 26
  4. Enter in the value ____ and then press the Check Mark .
    • 0 = V.17 14400
    • 2 = V.17 9600
    • 6 = V.29 9600
    • 10 = V.27 2400
    Screen will read Test -001+
  5. Press the Reset button until you get back to Ready *

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We have a receiving problem with our HP Color LaserJet CM2320nf . The exact issue is that, sometimes the machine is unable to receive a fax with any number of pages from different senders Also, the...
Error Code 223 (ECM error)

The receiving product has been unable to receive an entire page even after multiple attempts to rereceive the parts of the page that contain errors. This is usually due to extremely poor line conditions.

1. Reattempt the fax reception at a different time when telephone line conditions have improved.
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Error Code 420

V.34 negotiations have failed from the originating product during phase four, which occurs after V.8 and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Reattempt the fax transmission at a different time when telephone line conditions have improved.

Error Code 421

V.34 negotiations have failed from the originating product during phase three, which occurs after V.8, before phase four, and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Reattempt the fax transmission at a different time when telephone line conditions have improved.
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I'm getting an error 244 or 223 when receiving a fax. the fax only partially prints out
Error 244:

Definitions
  • The user of the remote machine pressed the Stop key, causing the session to be prematurely terminated.
  • The remote fax machine determined that there was a feature incompatibility between the two machines and terminated the session. For example, the local machine wanted to initiate polling, but the remote machine did not support this mode of operation.


Solutions
  • Make sure that the remote machine can accept and use polling.
  • Select a slower reception speed.
Error 223:
Definition

The local machine was unable to receive an entire page even after multiple attempts to receive the parts of the page that contain errors. This situation is usually due to extremely poor line conditions.

Solutions
  • Try to receive the fax at a different time when telephone line conditions have improved
  • Select a slower reception speed.
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I need assistance with fax error codes # 322 and # 358. What do they mean?
Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
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Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
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Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

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Mar 03, 2010 • HP Officejet Pro L7680 All-In-One Printer
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My printer does the same thing
HP Officejet 9100 All-in-One Series - Changing the Fax Baud Rate Parameters Information It is possible to lower the transmission speed of the initial handshake of the HP Officejet 9100 to a lower value that may aid in compatibility and resolve 223, 232, and 283 errors. The following steps will walk you through configuring the setting. These are temporary settings. If the unit loses power, the settings need to be reconfigured. From the front panel:
  1. Press and hold the * key for 3 to 5 seconds until the display screen reads Test -001+ .
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  3. Enter the parameter ____ on the key board and press the Check Mark.
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    • 153 - Transmitting Fax baud rate
    The screen will read Cfg param val: 26
  4. Enter in the value ____ and then press the Check Mark .
    • 0 = V.17 14400
    • 2 = V.17 9600
    • 6 = V.29 9600
    • 10 = V.27 2400
    Screen will read Test -001+
  5. Press the Reset button until you get back to Ready *
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The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

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Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.
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*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.
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I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

  • Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
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