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Posted on Mar 01, 2010
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I have an 32 GB iPod touch that is now disabled because I can't remember the 4 digit code. The message on the iPod's screen says, 'iPod is disabled. Connect to iTunes.' The computer that I originally used with it has recently crashed.

1 Answer

Anonymous

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  • Master 881 Answers
  • Posted on Mar 06, 2010
Anonymous
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Joined: Feb 07, 2010
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I know a solution for your problem but I must inform you firstly that it will erase all data in your iPod touch including the jailbreak, in case it's jailbroken.


If you decided to continue, just click here to see the step by step guide on what you need to do.


For more iPod touch / iPhone tips, click here. Feel free to comment on my tips if you have other questions.


...

5 Related Answers

Ekse

  • 13435 Answers
  • Posted on Aug 27, 2008

SOURCE: 8GB iPod Touch Disabled

First you need to read this page and follow the instructions on settings the touch into recovery mode

http://support.apple.com/kb/HT1808

ones in recovery mode you can remove the code by restoreing the ipod with itunes heres how


Restore

  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in iTunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

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Anonymous

  • 1 Answer
  • Posted on Feb 04, 2009

SOURCE: i dont know what to do please help me my ipod touch is disabled.

press and hold the home and power buttons, when it turns off DO NOT let go of the home button continue holding until it restores itself then connect it to your computer and restore it. unfortunately it will erase everything.

Ekse

  • 13435 Answers
  • Posted on Feb 17, 2009

SOURCE: 8GB iPod Touch Disabled

Hey,

read this page i posted
http://www.fixya.com/support/r977231-disabled_or_code_forgotten
Let me know if you need anything else.


Thanks,
Ekse

ipodslinger

Steve Brown

  • 688 Answers
  • Posted on Jun 01, 2009

SOURCE: 8GB iPod Touch Disabled

you will have to restore your ipod to factory default settings in itunes.
or you can jailbreak the ipod with software like quickpwn.

Here is how to restore your ipod in itunes.
You will need to put the itouch in DFU/Recovery mode to get it to connect.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

if you need any further help let me know.
Good Luck

Anonymous

  • 881 Answers
  • Posted on Sep 16, 2010

SOURCE: I have an 8 GB

You can bypass that passcode lock by doing the following steps:

  1. Plug/connect your device to a computer (PC or Mac)
  2. Turn it OFF
  3. Press and hold the POWER and HOME buttons together for EXACTLY 10seconds
  4. Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.
  5. Open iTunes and restore your device.

Warning: Restoring will delete all data on your device but this is the only way for you to recover it.


If you don't get it at first, try holding the buttons for lesser time or see the other procedures on my tip (link below):

http://www.fixya.com/support/r5541493-put_iphone_ipod_touch_dfu_mode_restore


For more iPhone / iPod touch tips like jailbreaking and unlocking, click here.


If you need online help about jailbreaking and unlocking, you can contact me personally at this email:
[email protected] or add me on Skype: ebayseller.ca


...

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Related Questions:

1helpful
1answer

I have an 8 GB iPod touch that is now disabled because I can't remember the 4 digit code. The message on the iPod's screen says, 'iPod is disabled. Connect to iTunes.' The computer that I originally used...

You can bypass that passcode lock by doing the following steps:
  1. Plug/connect your device to a computer (PC or Mac)
  2. Turn it OFF
  3. Press and hold the POWER and HOME buttons together for EXACTLY 10seconds
  4. Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.
  5. Open iTunes and restore your device.

Warning: Restoring will delete all data on your device but this is the only way for you to recover it.


If you don't get it at first, try holding the buttons for lesser time or see the other procedures on my tip (link below):

http://www.fixya.com/support/r5541493-put_iphone_ipod_touch_dfu_mode_restore


For more iPhone / iPod touch tips like jailbreaking and unlocking, click here.


If you need online help about jailbreaking and unlocking, you can contact me personally at this email:
[email protected] or add me on Skype: ebayseller.ca


...
0helpful
1answer

I have an 8 gb ipod touch that is now disabled because I can't remember the 4 digit code. The message on the ipod's screen says 'ipod is disabled. Connect to itunes.' The computer that I originally used...

connect your ipod to itunes and then click on your ipod. then click on updater and your ipod should be good as new.
this process is all on the computer.
1helpful
2answers

My ipod says disabled try again in 5061441 minutes what should i do

Got to itunes, when the ipod shows up click on the ipod from the devices part and the icon will say restore,evryhting will be erased....if itunes makes you type in the passcode in order to read the ipod,take your ipod to the apple store or at&t.
3helpful
2answers

Why is my iPod touch disabled for 5009752 minutes

The iPod touch is disabled when the incorrect unlock code is entered too many times. The time the iPod makes you wait increases each time an incorrect unlock code is entered.

There are two ways you should be able to unlock the iPod.
First, connect the iPod to the computer it was last synced with. After iTunes recognizes the iPod, you should be able to enter your unlock code and unlock the iPod.

If the first method doesn't work or you don't remember your unlock code, then do this:
1) Turn the iPod off.
2) Hold down the Home button and connect the iPod to the computer it was last synced with.
3)Release the Home button when the iTunes image appears of the iPod's screen.
4)Wait for iTunes to recognize the iPod and then follow the onscreen directions to restore the iPod.

If neither method works, you will need to contact Apple Customer Support.
1helpful
3answers

Ipod is disabled connect to itunes

Go on to itunes and plug your mp3 in to your computer
and download it and salect which tunes you want. If it dose not work
there is somethind wrong whith your mp3
6helpful
2answers

8GB iPod Touch Disabled

you will have to restore your ipod to factory default settings in itunes.
or you can jailbreak the ipod with software like quickpwn.

Here is how to restore your ipod in itunes.
You will need to put the itouch in DFU/Recovery mode to get it to connect.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

if you need any further help let me know.
Good Luck

0helpful
2answers

I dont know what to do please help me my ipod touch is disabled.

press and hold the home and power buttons, when it turns off DO NOT let go of the home button continue holding until it restores itself then connect it to your computer and restore it. unfortunately it will erase everything.
1helpful
1answer

8GB iPod Touch Disabled

Hey,

read this page i posted
http://www.fixya.com/support/r977231-disabled_or_code_forgotten
Let me know if you need anything else.


Thanks,
Ekse
0helpful
1answer

Ipod touch 32 gb screen

what you need to do is restore it, i have had the same problem b4, it is right now in recoverymode, meaning it has no softawre on it, so restore it in i tunes, if it dosent recognise the ipod restore holding shift with a firmware you can download
284helpful
17answers

8GB iPod Touch Disabled

Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!
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