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Sandlefored ES20 safe- unable to open safe with key or code

I have a sandleford ES20 safe, I dont have the code, but have the key. I was able to open the safe yesetrday with the key and thought i had reset it. After closing the safe yesterday I am now unable to open the safe with either the new code or the key. Any suggestions?

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These safes are **** and very easy to break into. Search a video posted by mepickulongtime and with a bit of persistance, you can do it too. The following is my story about the Sandleford ES20 N15115 safes. Im dissapointed with thier customer service and thier product, so everyone online is going to hear about it - here goes: Thank you so much for this video. Sandleford distribute these safes (ES20) at Bunnings hardware warehouses in Australia. I bought one 3 years ago and the crappy batteries died. I kept all the paperwork with the safe, noting the model, serial & Key numbers. I've misplaced the key and called Sandleford customer service in Melbourne on 03 9786 0055 and asked them to send me a key, as instructed in the paperwork. Well, I was told that "they don't distribute keys for that model, and your going to have to get a locksmith in to break open the safe". Well I said "thanks for your help" and hung up. I did a search and came across your video. The safes are ****, and people need to know not to waste $80. I had to be a little persistent with tapping the top and twisting the knob. Once you get it, it's great, and you can do it over & over again. I've since saved my hand, replaced the batteries, and it works fine - but now no longer store valuables in the Sandleford "safe". Thanks once again, Gary

Posted on Jun 07, 2012

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Lost key know code cannot open

Posted on Jul 04, 2010

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Drop the safe a few inches onto a hard surface while turning the open knob lightly. The lock solenoid will release. Once open, press the small button near the hinges (change the batteriies if no beep is heard) and enter a new code. Press A or B to finish

Posted on Feb 09, 2015

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Hel. I need . My N15115s ditigal pad has gone bung - just nothing with it now. Can't find the key or I didn't get a key and I need to open he safe. Can you help me please as I need stufffom out of the safe.

Posted on Nov 09, 2014

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Posted on Jan 02, 2017

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http://www.sentrysafe.com/pdfs/OwnersManuals/IntBarracudal.pdf

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Open safe using emergency key provided

Insert batteries in the box inside the door

Opening the safe
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Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked

Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again

Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door

Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door

References:
1. Operating instructions EA Electronic Safe
2. http://www.secustar.com/products-en/estype-safe.htm

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If the problem is that the safe is not accepting your pin code, try first code 159A, or 159B that are default codes to open the safe.

If you have the sentry key, open with key, and there is a red button inside the door to reset the code.

If you have no key and default code does not work, call sandleford number at 03 97750699 they will guide in opening the safe.

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have just had the same problems if you had the key there is a red button inside the door to reset the code but obviously no key no red button I have the sandleford number to call 03 97750699 or try the factory pre set 159 A or B see how you go

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