Blue screen and this message Technical information 0x000000C2 (0x0000040,0x0000000,0x00000000)

The blue screen is what we call the blue screen of death in the technical world, it almost always is related to hardware failure. You can try getting a dust clean up performed and the thermal paste replaced. Which places like Laptop X Change usually do this for next to nothing. Dust traps in heat, and can also cut off data transmission so that's highly possible.

I hope this helps :)

try to boot to safe mode using F8 key on boot and then recover system or reinstall OS

• Remove all USB attached devices like drives.
• To eliminate possible bad RAM. Unplug PC, open case, and remove all RAM. Test one DIMM at time, one slot at a time.
  

Re-install Windows. Clean install works best, but all data will be lost.

• Lastly you may have other hardware problems. If it does another blue screen after reloading windows, especially with a clean install.

Control Panel Help Button

Your system's control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the

problem. In many cases, the control panel also displays an animated graphic showing the

location of the problem, such as the location of a paper jam.

To view information about how to fix the problem, press the control panel's Help button,

which is labeled with a "?" symbol. You can press the Help button at any time to get additional

information about the message or menu displayed on the control panel.

PhaserSMART Technical Support

PhaserSMART Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem,

and proposes a solution. If the problem is not resolved with the solution, PhaserSMART

Technical Support assists you in opening a Service Request with Xerox Customer Support.

To access PhaserSMART Technical Support:

1. Open your browser and go to www.phaserSMART.com.

2. Enter your system's IP address in the browser window.
3. Follow the instructions on the screen.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

a_mamatha

If you can reply back with the error message as well this will better help me see what is going on with your computer. If you look at the link below it will show you the info that I looking for.

http://www.fixya.com/support/r4443711-blue_screen_death_bsod_important_info

Issken

Just write download the Stop error code.
Diagnose the progblem by use the errorcode.
Visit this page and do a fre scan.
http://www.make-pc-faster.com/

Search the stop error at microsoft.com. It will give more information about the error.

Most likely problem is a physical problem with the hard drive, but could be plenty of other things. Best bet is to back up your information (if possible) and do a fresh windows install, if you continue to get the message after a clean windows install, your hard drive is not stable, and has a problem.

press f8 and go to safe mode and delete service pack 3. sp3 is known for problems

that is a memory dump, try to remember what hardware or software did you install or uninstalled recently, if you can log-in on windows try uninstalling or reinstalling the hardware or the software. if it fails, run the windows recovery on the cd and repair the windows installation.