RIM BlackBerry Bold 9700 Smartphone Logo
Posted on Feb 28, 2010
Answered by a Fixya Expert

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Reload software 513 on blackberry bold 9700

I got my new blackberry bold 9700.. i was using it already.. after installing the blackberry destktop manager to my computer, I connected the usb to the computer and to the BB9700.. I was asked to enter my device password. (I know my password, so I entered it) I entered my password but it says that Im entering an incorrect password. Until I entered my password 4times already, then my phone appeared on a white screen already, saying "WIPING".. after a couple of minutes, it turned out saying "RELOAD SOFTWARE: 513".. How am I goin to fix this? Help me please :(

1 Answer

Anonymous

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  • Expert 52 Answers
  • Posted on Mar 01, 2010
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You need to call att and they can get you to data support and they can fix it.

1 Related Answer

Anonymous

  • 283 Answers
  • Posted on Mar 03, 2010

SOURCE: Blackberry Bold 9700 - RELOAD SOFTWARE 513

all you need to do is sync your blackberry with your blackberry desktop manager and run the application loader. you will lose all data on the phone because you will be re-installing the software

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Related Questions:

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My blackberry 9700 show reload software 513

Sounds like a corrupted OS once again, try a battery pull if you haven't already.

Next you
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Reload software 513

Hi, the Application error 513, reset message says that the device OS is toasted and needs to be rebuilt. In order to do this, you need to have Blackberry Desktop manager on your computer, your data cable, and a download for your device software. Either from blackberry or your carrier. The easiest method is to download and install the device software. Once it's installed, launch desktop manager and plug in the phone. If the phone is detected, you will be prompted to update. Follow the prompts. If not, you will have to do it the hard way. open command prompt (start>run>cmd) and goto C:\program files\common files\Research in Motion\Apploader Then choose Loader /NOJVM That's going to rebuild the blackberry.
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JUM Error 517

Hi,

The actual error is JVM Error 517. It means the file system on your blackberry is corrupt.

To correct this, follow the steps outlined below:
1. If not already installed, download BlackBerry Device Software and BlackBerry Desktop Manager from the wireless service provider web site.
2. Install BlackBerry Desktop Manager and then install the BlackBerry Device Software.
3. Use Application Loader to reload the software on the BlackBerry device.


Good luck and thanks for using fixya!
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Reload software 513 for my blackberry 9700

HI markyague do you have the desktop manager loaded on yout computer. If you do the the software is you need to reload your applications onto your blackberry. You will need to backup the information as you reload the doftware if you do not. You will be in out of luck on the contacts and any other nformation. The bb desktop will help you save all your information from the phone. yES EVEN YOU BBMS. Hope this helps

I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27

0helpful
1answer

My Bold 2 9700 smartphone is showing blank screen with the message reload software 513. Also, the phone is not connecting to the desktop manager eith using the USB cable or through the Bluetooth.

Force a reset by loading version 5 desktop software on your laptop first and then connecting the BlackBerry to it. It may take some time for your pc to recognise that the BlackBerry is plugged in, so be patient!
When it connects, reload the firmware.
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I have a blackberry bold 9700 and everything has

go to crackberry dot com
there should be a link to swiss army knife for blackberry or a link in the forums to help you reload the OS
11helpful
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Blackberry Bold 9700 - RELOAD SOFTWARE 513

all you need to do is sync your blackberry with your blackberry desktop manager and run the application loader. you will lose all data on the phone because you will be re-installing the software
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