I got my new blackberry bold 9700.. i was using it already.. after installing the blackberry destktop manager to my computer, I connected the usb to the computer and to the BB9700.. I was asked to enter my device password. (I know my password, so I entered it) I entered my password but it says that Im entering an incorrect password. Until I entered my password 4times already, then my phone appeared on a white screen already, saying "WIPING".. after a couple of minutes, it turned out saying "RELOAD SOFTWARE: 513".. How am I goin to fix this? Help me please :(
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janab
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