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Expert
154 Answers
- Posted on Jun 22, 2010
Re: Paper not feeding properly
Follow these steps to reload paper:
- Remove the paper and make sure it's not curled or wrinkled.
- Fan the stack to make sure the sheets are separated.
- Open the paper support and pull up the extension.
- Extend the output tray.
- Flip the feeder guard forward. Squeeze the edge guide and slide it left.
- Insert paper, printable side up and short edge first, against the right side and beneath the tab.
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You can load up to 100 sheets of 20 lb plain paper or up to 20 sheets of photo paper.
- Slide the edge guide to the edge of the paper, but paper not feeding properly - pm_paperload_220_er.gif
Follow these guidelines when loading paper:
- Do not load paper above the arrow on the edge guide.
- If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
- If you're printing on both sides of the paper, try loading fewer sheets.
- If it's wrinkled when it ejects, the paper may be damp or too thin.
- Do not load paper with holes punched in it for insertion in a binder.
- Load the printable side face-up. It's often brighter or whiter than the other side.
- Load letterhead or preprinted paper top edge first.
- If you experience paper feeding problems, try loading fewer sheets.
- If you're using special paper, check the package for special loading instructions.
Follow these steps to reload paper in the Automatic Document Feeder:
- Remove the paper and make sure it's not curled or wrinkled.
- Tap the originals on a flat surface to even the edges.
- Insert the originals face-up. You can load up to 30 letter-size sheets at a time. If you load legal-size sheets, insert only 10 sheets at a time. Make sure the originals are not creased or folded and do paper not feeding properly - pm_paperload_224_er.gif or other materials that could obstruct the feeder.
- Slide the edge guides against the originals.
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