How do I get to/check the drain hose on this unit?

Check that the hose connection is secure and that there aren't any kinks or blockage in the hose. The hose should always slope downward not go vertical or in an upward direction. If the hose is clean and water flows out freely, check the placement of the unit.
The unit not being level could be another factor as to why it's collecting water in the bucket and not out of the drain hose. Make sure that the unit is level. If there is a slight slope to the floor, adjust the unit so that the hose is closest to the drain. In units that were stored for the winter, for an extended period of time or in a highly dusty area, there may be grime build up in the main water outlet that connects to the drain accessories. Use a pipe cleaner to help clear the buildup by inserting the pipe cleaner in the main water outlet.

Clear the blockage and check the flow through the filter.

1. If the drain hose is kinked, water will not drain properly. Kinks will also catch food debris as it passes, clogging drain hose. Straighten any kinks or bends in the hose. Make certain that drain hose does not exceed 10 feet for proper drainage.
2. Check the drain air gap anytime the dishwasher is not draining properly. if the air gap is clogged the unit will not drain. The air gap is not part of the dishwasher. It is located on the sink and attached through the drain hose and garbage disposal. Not all homes are required to have an air gap installed.
3. Food residue or particles can prevent proper draining of dishwasher. Remove bottom rack and check unit for food debris or items that may have fallen into the bottom of the unit. Remove any items or food debris that may be preventing proper drainage.
4. If the unit is not leveled properly, OE Error may occur. Use a level to check sides and top of unit. if the unit is not level, adjust the leveling legs in the front and back (use leveling kit). Also check the mounting brackets. If one is tightened more than the other, it will offset the cabinet.

Sounds like your water drain line is plugged. There should be a bundle of wires tubes and a drain hose that goes through the wall to the outside unit. The water drain hose should split off outside and drain on the ground. You should check that the drain hose is not plugged or kinked somewhere. The hose must also slope downwards from the inside unit to where it drains outside. You can check if the hose is plugged by blowing into it if you can reach the hose outside. You should be able to easily blow through the tubing back into the house. I have done this with this type of unit at night (determined to get it working), and was able to get it to start draining properly. Before I got it to start draining, I had the same waterfall that you are seeing. The unit had been off all winter. Hope this helps.

Hi


Thanks for using FixYa. Dishwasher not draining properly or not draining at all issues can arise due to different reasons. Usually, these issues are related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter.

Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines.


First check whether the drain is not clogged or blocked and the line is not kinked. Check all the hoses for blockages & also clean the air gap. Has the disposer been replaced recently? If so, chances are the knockout is still in place. Simply remove the drain hose from the disposer, and knock out the plug. If the disposer has not been replaced, try removing the drain hose from the disposer and use a wet-dry vacuum (prepared for water, of course) to **** any water (and hopefully anything else) from the drain line. Then reconnect the hose, and test the unit. If you have checked the air gap and the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher.


Please do rate the solution and revert for further assistance.


Thanks

Rylee

3 possibilities for a no drain...1 the unit has an extended drain hose and the coupling between the factory hose and the extended hose is plugged.
2 the drain is plugged inside the unit at the drain outlet, 3 the drain pump has failed. not likely the pump, usually a plugged drain line, so check the drain hose first to see if it is plugged.

Hi

Thanks for using FixYa. Dishwasher not draining properly or not draining at all issues can arise due to different reasons. Usually, these issues are related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter.

Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines.



First check whether the drain is not clogged or blocked and the line is not kinked. Check all the hoses for blockages & also clean the air gap. Has the disposer been replaced recently? If so, chances are the knockout is still in place. Simply remove the drain hose from the disposer, and knock out the plug. If the disposer has not been replaced, try removing the drain hose from the disposer and use a wet-dry vacuum (prepared for water, of course) to **** any water (and hopefully anything else) from the drain line. Then reconnect the hose, and test the unit. If you have checked the air gap and the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Hi

Thanks for using FixYa. Dishwasher not draining properly or not draining at all issues can arise due to some different reasons. Usually, these issues are related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter.

Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines.


First check whether the drain is not clogged or blocked and the line is not kinked. Check all the hoses for blockages & also clean the air gap. Has the disposer been replaced recently? If so, chances are the knockout is still in place. Simply remove the drain hose from the disposer, and knock out the plug. If the disposer has not been replaced, try removing the drain hose from the disposer and use a wet-dry vacuum (prepared for water, of course) to **** any water (and hopefully anything else) from the drain line. Then reconnect the hose, and test the unit. If you have checked the air gap and the drain hose and can’t locate the problem, then you may want to consider calling a professional plumber. He may need to replace the drain valve or hose.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Hi

Thanks for using FixYa. Dishwasher not draining properly or not draining at all issues can arise due to some different reasons. Usually, these issues are related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter.

Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines.


First check whether the drain is not clogged or blocked and the line is not kinked. Check all the hoses for blockages & also clean the air gap. Has the disposer been replaced recently? If so, chances are the knockout is still in place. Simply remove the drain hose from the disposer, and knock out the plug. If the disposer has not been replaced, try removing the drain hose from the disposer and use a wet-dry vacuum (prepared for water, of course) to **** any water (and hopefully anything else) from the drain line. Then reconnect the hose, and test the unit. If you have checked the air gap and the drain hose and can’t locate the problem, then you may want to consider calling a professional plumber. He may need to replace the drain valve or hose.

Please do rate the solution and revert for further assistance.

Thanks
Rylee