Scratched ceramic hob - how can they be removed/reduced in appearance

from the ceramic or glass cook top
will be a slow process cant scratch the top
hope its not tuppa ware
it will smoke
plastic scraper or solid plastic spatula
with hob off .. boiling water little at a time
may have to low heat the hob again

Please, follow this link:
http://www.amazon.co.uk/AEG-Electrolux-50296742005-Ceramic-Cleaning/dp/B002LJDJ7Y

6. CARE AND CLEANING WARNING!
Refer to Safety chapters.
6.1 General information
• Clean the hob after each use.
• Always use cookware with clean bottom.
• Scratches or dark stains on the surface have no effect on how the hob operates.
• Use a special cleaner applicable for the surface of the hob.

Dado

Ceramic cooktops need the correct type of pots or they leave marks,check your instruction manual.

There are special cleaners for ceramic hob here is a link on ebay which can give you an idea.
http://shop.ebay.com/i.html?_nkw=ceramic+hob+&_sacat=0&_odkw=ceramic+hob+cleaning&_osacat=0&_trksid=p3286.c0.m270.l1313

try using a ceramic hob specific scraper to removed the burnt on bits then use a ceramic hob cleaner.
Can you let me know what country you are in and I can send you alternative links.
The following link are for the uk.
https://www.bosch-eshop.com/eshop/bosch/gb/ceramic-hob-cleaning-1.htm
311299 is the most cost effective as it contains cleaner and scraper.

Is this a ceramic hob? If it is, you will need a ceramic hob cleaner (john lewis does one) OR Astonish oven/pan cleaner, a non-scratch washing-up sponge and a fair amount of elbow grease. This works for me.

Use a stanley knife blade. or a razor blade. you will not scratch it if you are careful
Please rate my solution.
Thanks.

as far as i know its normal to have an scratched in glass ceramic hob defend how long to use or many times of use.do u think is same usage? its normal defend on usage.

We Use Debruce Polish on all our cooktops. Debruce also works on stainless steel and polished granite, marble, porcelain, formica and glass. DeBruce is non-toxic odor-less and eco-friendly. You can get DeBruce on line at debrucepolish.com.

hold down powerboot for 4 seconds to switch off child lock