Dyson DC07 Animal Bagless Upright Cyclonic Vacuum Logo

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Posted on Feb 25, 2010
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How do i empty my dyson dc07 - Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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  • Expert 167 Answers
  • Posted on Apr 19, 2010
Anonymous
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Joined: Jul 16, 2008
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Hi its Darran at Dyson.

Remove the bin and cyclone assembyl by pressing the release button above the word Dyson on the carrying handle towards the machine.

Then hold the bin and cyclone assembly over a dustbin and pull the trigger located underneath the carrying handle which will release the bin base to empty the dust and debris from the bin.

I hope this information is useful to you and should you need any further help or advice, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

5 Related Answers

Anonymous

  • 72 Answers
  • Posted on Oct 20, 2007

SOURCE: Emptying cylinder

I hope you've found out by now, but, in case you haven't, the latch to remove the canister is right by the handle on top of it, just don't lift until you release the latch with your thumb, it's got a safety to keep you from hitting the release when you're using that handle to carry the vacuum.  (good engineering).

you can download a manual from the dyson site, here:
http://www.dyson.com/customercare/manuals/us/dc07_opmanual_usa.pdf

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Anonymous

  • 2 Answers
  • Posted on Jun 29, 2008

SOURCE: Dyson Dc07

I had the same issue and solved it easily.My experience is the same as the March 6th response/ When you push your foot onto the base and then recline the handle, use your toe to gently push the very front of the base down closer to the carpet. This creates a much stronger seal and suction and picks up every bit of dirt easily. If i do not do this extra step the suction is much much less. I tried an experiment with sand that I poured onto my carpet. Initially, I went over the sand 4 times and the dyson 07 would only pick up 50 percent of the sand. I then poured more sand onto the carpet, and this time pushed the front lip down so it was contacting the carpet. This time only two passes were needed to completely **** up all the sand. Not sure why this is not in the manual but it really works. Good Luck!

Anonymous

  • 1 Answer
  • Posted on Dec 28, 2008

SOURCE: Dyson Animal dc07 -- change belt

Read the manual -- available on the Dyson web site. Brushbar not spinning • Ensure brush control is set on carpets mode. Note: brushbar will only spin when the handle is reclined.

Anonymous

  • 121 Answers
  • Posted on Oct 13, 2009

SOURCE: Dyson DC07 motor does not come on. Hoses are

depending on where you take the unit. the motor is about $60 or $70, shop time at a vac shop is going to be about $40 to $50. The whole thing will run you about $150. you can go to the Dyson web site and find a service center.

Anonymous

  • 438 Answers
  • Posted on Apr 04, 2010

SOURCE: dyson dc07 animal\ no suction

Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

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Related Questions:

0helpful
3answers

How do I empty the dyson

Hi Kathy, it's Jack at Dyson.

If the model of Dyson vacuum you own is DC07, our online Support guide shows how to empty the bin: http://www.dyson.co.uk/support/dc07/dc07-standard/maintaining-your-dyson-machine/clear-bin-emptying

I hope this helps, but please let me know if you'd like any further advice. You can also reach our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

4ad005dd-1b28-484b-af38-b7efbddd9de6.jpg
1helpful
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How do i open to empty it

Hi William,

To empty your DC07, please follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc07/dc07-standard/maintaining-your-dyson-machine/clear-bin-emptying

If you have any further questions about using or maintaining your DC07, please call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can provide assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
0helpful
1answer

How do you empty the dyson dc07 dirt container. I cant get the container to open

Hi there,

Sorry to hear you're having difficulties emptying your DC07. The bin is designed to empty from the base when you pull the trigger under the carrying handle - you can see the correct way to do this in the user guide supplied with your cleaner. In case you don't have yours to hand, here's an online copy:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf


If you're following these directions and the bin won't release, please get in touch with us directly so one of our experts can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service
0helpful
1answer

How do i open the bin to clean the mess on a Dyson DC07 bin

Hi there,

The bin of the DC07 is designed to empty hygienically from the base when you pull the trigger under the bin handle. If you're not clear on how to do this, you might find it helpful to refer to the user guide supplied with your cleaner. In case you don't have yours to hand, here's an online copy:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide the assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service
0helpful
1answer

The canister plastic connection to the bottom that opens up to empty the accumulated dirt is broke.

Hi there,

Sorry to hear about this. If you wish to purchase a new clear bin assembly for your DC07, you can do so through www.dyson.com.

Alternatively, if you get in touch with us directly, one of our experts can recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service
1helpful
1answer

I am having difficulty trying to remove dust from the cylinder

Hi there,

Sorry to hear you're having difficulties with your DC07. You might find it useful to refer to the Support section of our website for a step by step guide on how to empty the bin, and separate the clear bin and cyclone assembly for further cleaning:

http://www.dyson.co.uk/support/help.asp?article=43&product=DC07-ANIMAL

If you have any further questions about how to use or maintain your Dyson cleaner, please get in touch with us free, on 08002980298 (UK), or 1866MYDYSON (US), so we can provide assistance.

Kind regards,

Jack
Dyson Customer Service
0helpful
1answer

I have a Dyson DC07 upright vacuum I emptied the cylinder and the bottom lid fell off not sure how to reattach in case it breaks - any clues?

It has two little pegs that hold it onto the perspex cylinder. Really, it shouldn't fall off during normal use. Check one of the little pegs hasn't broken off. If it has, you need to replace the bin flap. If the pegs are OK, check the two mounting holes on the perspex cylinder. If you need to replace either, you can get them from here: http://manchestervacs.co.uk/Dyson/DC07-spares.html as Dyson will not sell you cylinder components but those guys will.
6helpful
1answer

Emptying cylinder

I hope you've found out by now, but, in case you haven't, the latch to remove the canister is right by the handle on top of it, just don't lift until you release the latch with your thumb, it's got a safety to keep you from hitting the release when you're using that handle to carry the vacuum.  (good engineering).

you can download a manual from the dyson site, here:
http://www.dyson.com/customercare/manuals/us/dc07_opmanual_usa.pdf
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